Store Information


Customer Service




Monday thru Friday - 7:00 AM to 9:00 PM CST, Saturday - 8:00 AM to 4:00 PM CS 




-800-Get-Lens has built its reputation upon outstanding customer service. Please contact us with any problems that you run into, either with our site or your order and we will do our best to offer you all possible assistance as quickly as possible.  
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Payment Methods
American Express/Optima
Purchase Orders
Info Money Orders can also be used, for mail ordering
Delivery Methods
Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground
Return Policies
Money Back Guarantee: 30 days
Return Merchandise Authorization
Restocking Fee: 0%
Merchant Pays Return Shipping
Info $2.50 charge per return processed. Only unopened and sealed contact lens vials or boxes can be returned. Contact lenses are an FDA-regulated product, and classified as a Class III device (21 CFR 886.5925). As such, federal law prohibits us from accepting any opened products for return or exchange, unless a product defect exists. We cannot assume responsibility for misdirected, damaged, or lost shipments. As a result, we recommend that for your protection you ship your return back to us via UPS or US Postal Service with insured service. This will also allow you to track your return shipment easily through that carrier. Processing your return can take up to 6 weeks to complete. In the case of returns sent from APO/FPO addresses, the military and US Postal Service handles delivery, so we are unable to estimate the shipping time back to us. Returns sent from APO/FPO addresses often take a little longer than normal, so please be patient.
Special Features
Secure Ordering/Payment System
Online Ordering Shopping Cart System
Online Order Tracking System
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