Build.com

Review Summary

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200 Reviews
 
Last 30 days Last 90 days All Reviews
Positive 0 0 183
Neutral 0 0 3
Negative 0 0 14
Overall Rating 0 0 4.5

Reviews

Recommend store: Yes
Date 11/9/14
Rated by: Shellysamuels
I just had trouble editing my purchase from 1 to 2. But I like the free shipping
What influenced your decision to buy from this seller?
Prices
Recommend store: Yes
Date 8/26/13
Rated by: Quezada
Extremely helpful and knowledgeable about products
What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Did other users' seller reviews influence your purchase decision?
Yes
Recommend store: Yes
Date 6/26/13
Rated by: MaryGayle
The prices at Handlesets.com were very good compared to the big box stores. There was also a lot of variety to choose from. The web site was easy to understand and it was extensive.
What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Did other users' seller reviews influence your purchase decision?
Yes
Recommend store: Yes
Date 2/15/13
Rated by: 0815
Great prices and fantastic customer service. I ordered almost everything for my bathroom and powder room remodel from them. The prices are great. One item ordered was out of stock as clearly stated by the webpage. Everything else was shipped within 24 hours and came to my house in less than one week. 2 hours after ordering, my plumber told me that the shower base won't fit due to drain location, I called them to cancel. There was almost no wait time, very nice communication, the item was canceled right away and minutes later I had confirmation for the refund. Fantastic experience. Other items came in perfect shape.
What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Reputation
Recommend store: No
Date 1/30/13
Rated by: fitguyone
I purchased a product that did not meet my States lead requirements. When I was informed of this days later, I was treated as an ignorant, unknowing consumer who should of known what my State allows. After closer inspection of their poorly designed web site, I did see that this info was available. My complaint is this, they immediately had taken my money from my bank account and badgered me to buy something else. I was held hostage by an obviously young and uncaring women who felt empowered by a bunch of thugs (look at the photos on their web site) This was so shocking when I hung up the phone, I was shaking!!! Be warned. I am amazed they have been able to build a business.
What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
No
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