Store Information
Customer Service
Phone
1-800-525-4784
Hours
Fax
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To order by phone: 1-888-CAMPMOR
Payment Methods
American Express/Optima
MasterCard
Visa
Discover/Novus
Purchase Orders
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Delivery Methods
Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground
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Campmor ships 99% of all orders the next business day from the date received. Most orders in the 48 states are received by our customers in 6 business days via standard delivery. ALL PROCESSING AND DELIVERY TIMES ARE BASED ON BUSINESS DAYS, THIS EXCLUDES WEEKENDS AND HOLIDAYS. If Campmor is out of stock on an item, you will be notified via the e-mail address provided with your on-line order.
Return Policies
Money Back Guarantee: 300 days
Return Merchandise Authorization
Restocking Fee: 0%
Merchant Pays Return Shipping
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Customer satisfaction is our goal. All merchandise in resellable condition may be returned for a refund within one year of purchase when accompanied by your receipt. If used and found defective, we will exchange or repair within one year of the purchase date when accompanied by your receipt. Save your packing materials and manufacturers warranty together with your Campmor sales receipt and invoice. After one year if you believe there to be a problem not caused by normal wear and tear, you should contact the manufacturer directly. When returning merchandise to Campmor, carefully wrap the items and return them Parcel Post insured or UPS. Parcels must be returned shipping charges prepaid. C.O.D. returns can not be accepted and will be refused. Enclose the return form on the reverse side of your invoice or a letter telling us the reason for the return, along with the name, address, and zip code of the person who placed the order. Advise us if you are looking for a refund, exchange, or repair. Campmor will refund postage due to shipping errors or defects in merchandise. We will return ship via surface delivery. Mail Returns To: Campmor 400 Corporate Dr Mahwah, NJ 07430 Attn: Return Department Refunds If your purchase was made using a credit card, that card will be issued a refund which will appear on your credit card statement. Purchases made by check or money order will be issues a refund check sent under separate cover. Exchanges Exchanges of purchases made by credit card will be credited back to the card. The replacement item will then be rebilled.
Special Features
Secure Ordering/Payment System
Online Ordering Shopping Cart System
Online Order Tracking System
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