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Sending Your Government a Message: E-Mail Communications Between Citizens and Governments
 
Sending Your Government a Message: E-Mail Communications Between Citizens and Gove...
by Robert H. Anderson, Tora K. Bikson, C.R. Neu
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Universal Access to E-Mail: Feasibility and Societal Implications
 
Universal Access to E-Mail: Feasibility and Societal Implications
by Tora K. Bikson, Brent Keltner, Bridger M. Mitchell, Sally Ann Law, Christopher Kedzie, Constantijn Panis, Joel Pliskin, Srinagesh Padmanabhan, Center for Information Revolution Analysis (Rand Corporation)
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