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Nextag Seller Since 2007
Phone (866) 740-9830
Hours 8:00 a.m. to 4:00 p.m. PST
Fax (604) 629-4708
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Showing 1 - 20 of 200 reviews, sorted by Date
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Date 5/28/13 Rated by: ladycharades
" I placed my order for a rocker recliner on Mar 31. When I placed the order, it said the item would be shipped between Apr 2 - Apr 22, 2013. Limited number of characters allowed here requires me to keep this brief. If I could go into details, I would spell it out completely. The chair did not arrive until almost two months after I ordered it. Cymax customer service agents are friendly but not very informative. Cymax makes it next to impossible to contact them when there is a problem with your order, and makes no attempt to contact the customer when there is a problem. Their advertisement is also false as the chair was advertised as being for large men, yet as an average sized woman, the chair is slightly too short even for me. I have to actually scoot up onto the back of the seat a little, while it is reclined, or the chair will not remain in the reclining position. Quality of the construction of the chair is poor (I have sat in good quality chairs) and definitely not worth the price. "
Date 3/10/13 Rated by: kiah_5265475 Verified Buyer
" i was looking for furniture for my new apartment living room and found their prices to be better than all the other "affordable" furniture stores in my are and i even get more for my money versus what i would get at ikea. i dont like how if i miss one question on the review i have to start all over though. "
Date 3/4/13 Rated by: BradleyStephens Verified Buyer
" quick easy and found what I needed. "
Date 2/27/13 Rated by: joalah Verified Buyer
" easy to use sight and i didnt have to pay shipping!!! "
Date 2/17/13 Rated by: sandrabevins Verified Buyer
" first time I used this site and found exactly what I wanted "
Date 2/17/13 Rated by: thisisdon Verified Buyer
" Item has not been received. Your shipping status system is never updated. "
Date 2/12/13 Rated by: karentaviner Verified Buyer
" this is the perfect stand, exactly what l was looking for, thank you... "
Date 1/5/13 Rated by: rizsurve Verified Buyer
" iT WAS EASY & GREAT! "
Date 1/4/13 Rated by: IRENEMCD1968 Verified Buyer
" pricing is good and quality appears good "
Date 12/29/12 Rated by: HCochran1 Verified Buyer
" The Cymax purchase process was easy and efficient "
Date 12/28/12 Rated by: DrAlReed Verified Buyer
" Awaiting delivery "
Date 12/19/12 Rated by: VCF0953 Verified Buyer
" Amazing selection; easy website to navigate and terrific prices. "
Date 11/21/12 Rated by: am1llion Verified Buyer
" I found a chair that matches one I already own. This is everyone's favorite chair! Coaster products are stylish and well-built. This is my fifth piece of Coaster furniture. Cymax had this chair prices for hundreds less than I'd seen previously on other sites. I'm so glad I found Cymax - the shopping was a hassle-free experience. I was also excited about the free shipping and coupon offers that provided additional discounts. "
Date 11/18/12 Rated by: chamm0821 Verified Buyer
" very easy to order -liked the free shipping and great selection "
Date 11/17/12 Rated by: Intisar Verified Buyer
" Thank you for such a high quality product. And, I really appreciate the free shipping!!! "
Date 11/17/12 Rated by: Denise_D
" Waiting two months for order. Apparently lost. However, no customer service to resolve issue. Want me to call them, call the delivery service, local delivery with no communication between themselves. No one contacts me. I have to keep calling and calling. However they were very efficient in taking my order and charging my credit card. Extremely disappointment with their service. Would not recommend you use this company for purchases. "
Date 11/16/12 Rated by: Mishania1
" Don’t buy from CYMAX. It’s total rip-off. I ordered online the bed for my daughter for $325 + pencil box as filler to qualify for a discount. The pencil box came broken. Filed the replacement - still waiting – no answer. Got the call for delivery of the bed – business time only. I took the day off in order to receive and assemble it. The bed did not arrive. When I called the CYMAX spending more than 40 minutes on phone, they told me that the shipping company will contact me in a week after and reschedule the delivery!!!! No apologies or explanation. When I tried to return, the rep spent 10 minutes on the phone (after 30 minutes waiting again) not to do it because of “restocking fee”. He told me that I will receive RMA paperwork in 3-5 business days. 3-5 days just to file return!!!! Gr-rrrrrr. Never deal with this company again. "
Date 11/14/12 Rated by: Marilyn_C Verified Buyer
" The website was very easy to use with full range of product options that were varied. Great product quality and had options for various budgets. WIll definitely shop here again! "
Date 11/8/12 Rated by: HelenRedenbaugh Verified Buyer
" Purchase process went OK except there were many pop-ups asking for sign-on to something strange and the receipt sent by e-mail would not print out properly even though correct info showed on the screen. Your price was higher but your shipping was free, making your total the best deal that I could find. "
Date 7/24/12 Rated by: Susaneynon Verified Buyer
" Excellent prices, easy order. "
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