Cymax

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6,533 Reviews

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Nextag Seller Since 2007

Phone (866) 740-9830 

Hours 8:00 a.m. to 4:00 p.m. PST 

Fax (604) 629-4708 

E-mail

info@cymax.com 

Ratings Summary

Positive

0 0 176

Neutral

0 0 3

Negative

0 0 21

Overall Rating

0 0 4.2

Reviews Summary

Recommend store

 

Shop here again

 

On-time delivery

 

Customer service

 

Popular Products by Cymax

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Somerton Rhythm Rectangular Casual Dining Table in Burnished Rum Finish - 139-64
 

Reviews

Showing 1 - 20 of 200 reviews, sorted by Date

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Recommend store

No (20)

Yes (149)

Neutral (13)

Shop here again

Neutral (2)

Yes (16)

On-time delivery

Not received (1)

Yes (17)

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Above average (3)

Excellent (13)

Average (1)

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Verified Buyer (180)

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Recommend store No

Date 5/28/13 Rated by: ladycharades

" I placed my order for a rocker recliner on Mar 31. When I placed the order, it said the item would be shipped between Apr 2 - Apr 22, 2013. Limited number of characters allowed here requires me to keep this brief. If I could go into details, I would spell it out completely. The chair did not arrive until almost two months after I ordered it. Cymax customer service agents are friendly but not very informative. Cymax makes it next to impossible to contact them when there is a problem with your order, and makes no attempt to contact the customer when there is a problem. Their advertisement is also false as the chair was advertised as being for large men, yet as an average sized woman, the chair is slightly too short even for me. I have to actually scoot up onto the back of the seat a little, while it is reclined, or the chair will not remain in the reclining position. Quality of the construction of the chair is poor (I have sat in good quality chairs) and definitely not worth the price. "

What influenced your decision to buy from this seller?
Product selection
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
N/A - Don't know
Were you satisfied with this seller's product selection?
Fairly satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Same
 
Recommend store Yes

Date 3/10/13 Rated by: kiah_5265475 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" i was looking for furniture for my new apartment living room and found their prices to be better than all the other "affordable" furniture stores in my are and i even get more for my money versus what i would get at ikea. i dont like how if i miss one question on the review i have to start all over though. "

What influenced your decision to buy from this seller?
Prices
Product selection
Seller reviews
Did other users' seller reviews influence your purchase decision?
Yes
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Much lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 3/4/13 Rated by: BradleyStephens Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" quick easy and found what I needed. "

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
N/A - Don't know
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 2/27/13 Rated by: joalah Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" easy to use sight and i didnt have to pay shipping!!! "

What influenced your decision to buy from this seller?
Other - Don't know
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Same
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 2/17/13 Rated by: sandrabevins Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" first time I used this site and found exactly what I wanted "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Shop here again Neutral
On-time delivery Not received
Customer service Below average

Date 2/17/13 Rated by: thisisdon Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Item has not been received. Your shipping status system is never updated. "

Would you recommend this seller to other customers?
No
Did you contact this seller's Customer service?
No
Did you receive the item(s) as they were described on the seller's website?
Haven't received items yet
 
Recommend store Yes

Date 2/12/13 Rated by: karentaviner Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" this is the perfect stand, exactly what l was looking for, thank you... "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
Yes
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 1/5/13 Rated by: rizsurve Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" iT WAS EASY & GREAT! "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Higher
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 1/4/13 Rated by: IRENEMCD1968 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" pricing is good and quality appears good "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Much better
 
Recommend store Yes

Date 12/29/12 Rated by: HCochran1 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" The Cymax purchase process was easy and efficient "

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 12/28/12 Rated by: DrAlReed Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Awaiting delivery "

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
Maybe
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Same
Were you satisfied with this seller's product selection?
Fairly satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 12/19/12 Rated by: VCF0953 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Amazing selection; easy website to navigate and terrific prices. "

What influenced your decision to buy from this seller?
Prices
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 11/21/12 Rated by: am1llion Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" I found a chair that matches one I already own. This is everyone's favorite chair! Coaster products are stylish and well-built. This is my fifth piece of Coaster furniture. Cymax had this chair prices for hundreds less than I'd seen previously on other sites. I'm so glad I found Cymax - the shopping was a hassle-free experience. I was also excited about the free shipping and coupon offers that provided additional discounts. "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Yes

Date 11/18/12 Rated by: chamm0821 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" very easy to order -liked the free shipping and great selection "

What influenced your decision to buy from this seller?
Prices
Product selection
Seller reviews
Did other users' seller reviews influence your purchase decision?
Yes
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
 
Recommend store Yes

Date 11/17/12 Rated by: Intisar Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Thank you for such a high quality product. And, I really appreciate the free shipping!!! "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store No

Date 11/17/12 Rated by: Denise_D

" Waiting two months for order. Apparently lost. However, no customer service to resolve issue. Want me to call them, call the delivery service, local delivery with no communication between themselves. No one contacts me. I have to keep calling and calling. However they were very efficient in taking my order and charging my credit card. Extremely disappointment with their service. Would not recommend you use this company for purchases. "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
Yes
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
N/A - Don't know
Were you satisfied with this seller's product selection?
N/A - Don't know
How does the quality and design of this seller's website compare with other sellers' websites?
N/A - Don't know
 
Recommend store No

Date 11/16/12 Rated by: Mishania1

" Don’t buy from CYMAX. It’s total rip-off. I ordered online the bed for my daughter for $325 + pencil box as filler to qualify for a discount. The pencil box came broken. Filed the replacement - still waiting – no answer. Got the call for delivery of the bed – business time only. I took the day off in order to receive and assemble it. The bed did not arrive. When I called the CYMAX spending more than 40 minutes on phone, they told me that the shipping company will contact me in a week after and reschedule the delivery!!!! No apologies or explanation. When I tried to return, the rep spent 10 minutes on the phone (after 30 minutes waiting again) not to do it because of “restocking fee”. He told me that I will receive RMA paperwork in 3-5 business days. 3-5 days just to file return!!!! Gr-rrrrrr. Never deal with this company again. "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
Yes
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Same
Were you satisfied with this seller's product selection?
Fairly satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Same
 
Recommend store Yes

Date 11/14/12 Rated by: Marilyn_C Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" The website was very easy to use with full range of product options that were varied. Great product quality and had options for various budgets. WIll definitely shop here again! "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Same
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Better
 
Recommend store Neutral

Date 11/8/12 Rated by: HelenRedenbaugh Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Purchase process went OK except there were many pop-ups asking for sign-on to something strange and the receipt sent by e-mail would not print out properly even though correct info showed on the screen. Your price was higher but your shipping was free, making your total the best deal that I could find. "

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Higher
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Worse
 
Recommend store Yes

Date 7/24/12 Rated by: Susaneynon Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Excellent prices, easy order. "

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
No
How do(es) the product price(s) of the item(s) you purchased compare to other seller' prices?
Lower
Were you satisfied with this seller's product selection?
Very satisfied
How does the quality and design of this seller's website compare with other sellers' websites?
Same
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