Date 2/8/12 Rated by: MargeLewis

"I ordered a double vanity from Direct to you Furniture. I had some problems with it and I sent them and e-mail asking what I should do. They sent me a brand new one, free of charge!!! I was astonished to see that a merchant would actually do something like that. They stand behind what they sell."

Date 10/18/11 Rated by: CrayonCara

"We bought a double sink vanity for our new master bathroom and we absolutely love it. The design is sleek, fresh, and unique. The glass sinks arrived in perfect condition, as did the wood cabinet and hardware. Their prices were so far below any other vendor, and their quality is superior. We were event pleasantly surprised with small elegant details, like the cabinet doors that don't slam shut, they glide slowly and completely closed. Our customer service questions and concerns were responded to within a day, and whatever our request -- additional details and specifications or a replacement of a minor part out of warrantee -- it was met with very pleasant, quick and nice service."

Date 9/23/11 Rated by: DPiscitell

"I just purchased a double sink vanit from Direct to you Furniture and it was a great experience. We were extremely pleased with our purchase and delivery experience. We ABOSUTLEY LOVE IT!! The vaity is beautiful and the marble is suerior. The vanity was delivered in 5 days and was well packaged and the delivery person was great. I will be ordering another vanity when we redo our second bathroom. I highly recommend Direct to You Furniture. The customer service was also very helpful prior to us ordering the vanity. They answered all our question and concerns. You can count of Direct to You Furniture."

Date 7/24/10 Rated by: conradverbeek

"I bought a bathroom vanity from Direct Furniture four months ago,but did not get to install it this week.When I opened the box that contained the marble top I found it was broken in two.I e-mailed to ask what to do next,I got an answer within hours and I was promised a replacement top.Would you believe I received it within TWO days? I highly recommend anyone to do business with Direct Furniture.SUPER SERVICE!!!!!"

Response from Direct Furniture: "Thanks for your kind words. We help our customers in anyway we can. But for perspective buyers, the item Conrad purchased was a UPS item which we do not require inspection at delivery. For all heavy items that are delivered by freight, you need to follow the freight procedures to protect your investment. " Date Aug 19, 2010

Date 10/28/09 Rated by: Linda_4563547

"I received my order within 5 business days and the vanity is awesome. The service was excellent. I will order again if needed. I wish all companies were this easy :) Linda, Stockdale, Tx"

Date 8/31/09 Rated by: smashpr

"I had an overall extremeley pleasant experience with Direct Furniture. From the ease of ordering, to the delivery time, the quality of the product, and the amazing customer service I received when I called in with a concern. Would definitely recommend them."

Date 7/18/09 Rated by: tbopp

"We've been meaning to write this review for a while now because we were so extremely pleased with our purchase and delivery experience. We bought the double sink mission style vanity with the turned legs and white marble top. We absolutely love it. Our discussions with Mr. Chen before delivery were very reassuring and not only did it come extremely well packaged and in excellent condition, the delivery man was very helpful and pleasant. The whole experience was more than we expected. We would highly recommend Direct to You Furniture."

Date 5/11/09 Rated by: Aowens

"I bought a single vanity for my half bath from Direct Furniture and it was a great experience.I received the product with minor damage and emailed photos to customer service.I expected they would ask that I ship it back and wait for a replacement, however, they shipped a replacement right away. There was no extra effort required on my part. GREAT customer service. The product itself is beautiful and a great value. I will definitely do business with them again ! "

Response from Direct Furniture: "We treat our customer the same way we would like to be treated if we were a customer. Letting customer wait while damaged item come back to us will delay your project time line. So we do what we can to accommodate your schedule. " Date Aug 19, 2010

Date 5/8/09 Rated by: Billmyklebust

"The speed of the transaction was incredible. In less than a week of ordering the cabinet, it arrived by truck to the house. The cabinet is well made, the marble top is very attractive. The cabinet is well worth the price, and the ease of the overall transaction allows me to consider using this company in the future."

Response from Direct Furniture: "Thanks for your kind words. We use more solid wood than any other modular cabinet makers out there and choose only the best marble that are available. While marble top is very subjective, we are glad you share our taste and the standard that we enforce on our products. " Date Aug 19, 2010

Date 5/1/09 Rated by: mycraig

"The service and furniture delivery of Direct Furniture was excellent. The product was beautiful and exactly as pictured. However-we were actually disappointed in the quality of the product."

Response from Direct Furniture: "We are glad that you agreed the item is beautiful and exactly as you pictured. The quality is the best you can get with the money you paid, guarantee!!" Date May 4, 2009

Date 4/30/09 Rated by: vernickt

"GREAT SERVICE, FAST AND EASY. MOST OF THE TIME, IT TAKES WEEKS. BUT WITH DIRECT TO YOU FURNITURE, IT WAS WITHIN THE TIMEFRAMES EXPECTED... AND THEY HAVE GREAT CUSTOMER SERVICE. EXACTLY WHAT I EXPECTED IN THE VANITY"

Response from Direct Furniture: "In most cases, you should receive the vanity within 2 weeks of your purchase. However, it doesn't mean you should wait until the last minute to order. To prevent potential delay on your project, we highly recommend that you order the product 3 weeks before your target installation date. We are glad that you love the product and service. " Date May 2, 2009

Date 4/30/09 Rated by: DavidAJoynt

"THE Vanity is beautiful. And the Marble is superior!!! Everyone always comments on what a nice piece of furniture it is. Our only complaint is in the drawers. The Type of wood used for the draw faces was a poor choice. There is sap in the wood, and it is starting to push through the finish. It bubbles under the finish and eventually chips off, leaving bare spots. I have had to do a lot of touch up. and I continue to have to do it, as more spots appear. The Delivery was excellent. RIGHT ON TIME. They kept me updated on a regular basis, so I was never wondering what the delivery status was. Over all, it was a good experience, other than the draws!!!!"

Response from Direct Furniture: "Hi David, please contact us about the drawers. We will see what we can do for you. Your 100% satisfaction is our goal!" Date May 2, 2009

Date 4/30/09 Rated by: lmterl

"Cannot believe the quality and beauty of this double sink vanity. My builder was truly amazed! And the price!! Our broker wants to order one for himself. Many thanks for high quality and ease of purchase and delivery."

Response from Direct Furniture: "appreciate the comment! We work with many builders, contractors, designers around the country and if we get highest remarks from those thoughest critics, you will be pleased too!!" Date May 2, 2009

Date 4/30/09 Rated by: kristinapelle

"I was skeptical about buying such a large purchase online, but after reading such great reviews I decided to take the chance. I was pleasantly surprised at the quick delivery, and excellent customer service. James is always on the other end of the line if you have questions or concerns. Everything he told me was true and the quality of the double marbletop vanity I bought from him was great - no cracks, scratches, etc. Same as the more expensive stores at half the cost. I would definately buy from Direct to You Furniture again. One comment which Direct To You has no control over: Make sure the delivery person (who is outsourced)lets you inspect the shipment before you accept it! Once you sign the paperwork at delivery it's yours no matter what it looks like inside the box! This is also stated on the Direct to You website. Unfortunately you can't control the professional attitude of the delivery vendor. If you inspect the product at time of delivery and it's damaged, Direct to You will replace it. "

Response from Direct Furniture: "Hi Kristine, thanks for your continuous support and we have expedited your second purchase to better assist your project time line. As for the delivery, we would like to clarify that for all perspective buyers. As long as you follow the freight procedures, even under rare situation that the driver refused inspection like Kristine here experienced, we cover the furniture that you purchase from us. " Date May 2, 2009

Date 4/17/09 Rated by: rjenkins

"First of all, let me say I know I am very picky when it comes to things I buy. I just wanted to let your company know that the double vanity I ordered was absolutely gorgeous. The craftmanship that went into making this piece of furniture was excellent. The marble countertop survived delivery (have not opened the backsplash box yet). I was really stressing on the delivery of the vanity and even went out and bought a digital camera "just in case". The vanity was very well packaged and the delivery person was great. The vanity was delivered in the four business days as stated in your delivery process. Metro Express delivered the vanity. The delivery driver would not let us open the package until I signed, so I did as your policy instructed and wrote "driver refused to let me inspect package" on the receipt. He was very nice about it, guess he has instructions too. The only suggestion I would make is to make sure you have enough people to carry the product. My poor contractor and his back! I will be ordering another vanity from your company when I redo my second bathroom (or any other room). Thanks again for such a positive experience. R.Jenkins "

Response from Direct Furniture: "It is with great pleasure that we can satisfy some of the self-proclaim "picky" customer. We take great pride knowing what we have done from manufacturing to delivery satisfy the toughest critics. Thanks for your kind words and welcome back!" Date Apr 30, 2009

Date 3/3/09 Rated by: jmtwig55

"I am so very excited about my purchase from Direct to you Furniture. It arrived in a short amount of time, the delivery guy was great, and the value for my money is above expectation. I would tell anyone to order from this company. The best thing, I didn't waste time or gas shopping for one in town. "

Response from Direct Furniture: "We take pride by providing end users factory price. With the information technology today, it is THE trend and we are leading the pack in bathroom furniture business. In fact, our bath furniture use more solid wood and the better workmanship method and we still beat the big name store pricing by half. Many of the perspective buyers called and asked how do we do that? Very simple, we do not have all the overhead costs such as store front (rent, decorations, sales persons, utilities) nor do we pay for millions of catelogs that people just throw into trash can, plus we own the factory so we further eiliminate all the middlemen cut so you get more with your money!! thanks" Date May 2, 2009

Date 2/19/09 Rated by: JHR3BOYS

"High quality merchandise that is surprisingly affordable! Great customer service and quick delivery times. The vanities I ordered were absolutely beautiful. They were the exact same as from the high-end home store I almost used (and less than half the price!). You will not be dissapointed. "

Response from Direct Furniture: "Our motto is "why pay the middlemen when you can buy direct". It is not just a slogan, it is simply stating the fact. With all the great reviews and the fact it is at half the price, we deliver on our promises!! And you get more product at less price!! Some of you might say, there are others selling cheaper than we are in double vanity cabinets. Well, that might be true but if you take the quality of the product into account, then there is no one can give you this level of furniture at our price....... Guaranteed!!!" Date May 2, 2009

Date 12/16/08 Rated by: lmhagar

"We first found a vanity earlier this year. We were surprised to see it was still available, so we ordered it quickly. Our shipment arrived in excellent condition just as advertised. The package was unscathed. The vanity is beautiful! We love the marble top too! The backsplash fits perfectly. Thank you so much!!! J. & L. Hagar, Hot Sulphur Springs, CO"

Response from Direct Furniture: "Smart move! Because the popular demands, our products have the tendancy to go in and out of stock often. So if you see something that you like and you want to take advantage of our product and service, don't wait!! We do not know how many times that we receive phone calls that buyer were waiting for the later time to purchase and it end up out of stock......buyer end up having to buy from other places where they spend more with less product." Date May 2, 2009

Date 9/11/07 Rated by: ShariHyman

"Service and shipping was terrific! Vanity was in perfect shape when received! Thanks a million!"

Date 9/10/07 Rated by: Rachael123

"I was a bit leary of making a relatively large purchase on line. I was very excited to receive the vanity with no flaws. Seller's description was very accurate. Seller was easily reachable with questions about delivery. Everyone who sees the vanity comments on how beautiful it is. We are extremely satisfied with our purchase and our purchase experience."