Money Back Guarantee: 14 days
Return Merchandise Authorization
Merchant Pays Return Shipping
ElectricFireplacesDirect is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one. ElectricFireplacesDirect will refund 100% of your purchase amount should you be dissatisfied with any standard electric fireplace package. Simply call or email ElectricFireplacesDirect for a return authorization number and instructions. You must return the item in sellable condition in the original packaging, freight pre-paid within 14 days of delivery.