Money Back Guarantee: 90 days
Return Merchandise Authorization
Merchant Pays Return Shipping
Hassle Free 90-Day Return Policy We guarantee unused/unopened or defective merchandise for 90 days with our Hassle Free 90-Day Return Policy. Orders are carefully inspected for quality, assortment and proper packaging prior to shipment. If for any reason you are not delighted with the order you receive, you are welcome to return most unused/unopened items within 90 days for a full and prompt refund or replacement. Since Entertainment Earth deals with popular collectibles, some merchandise may sell out. If so, we may not be able to send a replacement and will give you a refund instead. What Else Do I Need To Know? * If you have eligible products to return, you can use our easy online Returns Department to obtain an RMA Number. Returns cannot be processed without a valid Return Merchandise Authorization (RMA) Number. * You can return unused/unopened or defective products sold by Entertainment Earth for 90 days from the receipt of your shipment. Products must be returned in their entirety (no partial cases) in the original condition and packaging (items sent to you in mint condition must be returned in mint condition), in saleable condition, without missing parts, and with the invoice (either original or a copy). * Your form of payment will be credited for the price of the items and any taxes. This credit will not include any original shipping and processing charges unless products are damaged when you receive them. Your credit will appear AFTER Entertainment Earth receives and processes your returned item in as long as the item meets all criteria stated in this return policy. * Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for any refund to appear on your statement. * Complete detailed instructions on how to return merchandise can be found on the reverse side of your Invoice in each shipment.