Date 5/21/12 Rated by: jayne Dalmar Verified Buyer

"very good , easy to navigate through the end zone and complete"

Date 5/17/12 Rated by: Carmen M Baird Verified Buyer

"I was looking for an option to see all the lighting in a certain style. It was sometimes difficult to find the size of the light. Otherwised, a good wesite. I like that you remembered me even though I had never been a customer. God Bless you and the free shipping was great!"

Response from Faucet.com: "We apologize that the dimensions of the lighting fixtures you were viewing were not listed on our website and for any inconvenience this may have caused you. We work diligently with our vendors and manufacturers to provide accurate information about the products that we offer in order to assist our customers in making informed purchase decisions. Our dedicated customer support team is available and happy to help with any remaining questions that you may have. For further assistance please contact us at (800) 375-3410 or at CS@LightingDirect.com." Date May 21, 2012

Date 5/17/12 Rated by: James Hendrix Verified Buyer

"I called on a Sunday, got your excellent person on the line, worked out with him what I should order for my ceiling fan light kit, ordered it, and it arrived yesterday. Very clear instructions - installed it in 20 minutes. I'm impressed and thank you!"

Date 5/16/12 Rated by: Joe Verified Buyer

"delivered on time in great condition"

Date 5/16/12 Rated by: shirley Verified Buyer

"The light fixtures are now installed and they are beautiful. The two packages arrrive (one package was re-packed by UPS as the carton had been falling apart due to some water damage it rec'd)Only problem I had was choosing from the new light bulbs being sold now (some very blue cast, others yellow cast)I prefer a natural light."

Date 5/13/12 Rated by: Chuck Deeg Verified Buyer

"Faucet.com is the best site for a wide range of products. I am a builder/remodeler...and will only purchase the products I need from Faucet.com. Their site is very user friendly. If there is a damaged product delivered, they take care of it, no questions asked. Keep up the great service. Chuck Deeg Deeg & Co. Cape Cod, MA"

Date 5/13/12 Rated by: Phyllis Gentry Verified Buyer

"This was a great shopping experience. I only wish the initial lamp pictures were larger. However, the cart was easy to use, and ordering and checkout was very easy."

Date 5/12/12 Rated by: Harvey Bridgeman Verified Buyer

"The product selection and purchase was easy. The shipping rates are a joke. I am very familiar with shipping rates and the shipping rate for this purchase is less than half what was charged. I guess if you decide you want something there is a sucker born every minute. Bad buisness. "

Response from Faucet.com: "We apologize that the shipping cost did not meet your expectations and for any inconvenience this may have caused. We only ship using traceable sources, like UPS, which can impact the cost of shipping, along with the size and weight of the products. Shipments to Canada will incur additional charges. Our dedicated customer support team is available to answer any questions you may have about shipping costs and can assist you with any remaining issues with your order. For further assistance please contact us at (800) 375-3403 or at CS@Build.com." Date May 14, 2012

Date 5/10/12 Rated by: Lisa Masterson Verified Buyer

"Several companies sell the Bella sink I ordered. Build.com ONLY got my order because you had 4 in stock and it would ship in 2-3 business days. It's now 4 business days later and guess what - no stock available until JUNE!!!!! The whole remodeling project is now on hold..."

Response from Faucet.com: "We apologize that your Bella sink has been back ordered with the manufacturer and for the inconvenience that it has caused you. We work hard with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. We are sorry that this has not been your experience. Our dedicated customer support team is available to help answer any questions you may have about this or any other inquiries. For additional assistance, please contact us at (800) 375-3403 or at CS@build.com." Date May 14, 2012

Date 5/10/12 Rated by: jamie johnson Verified Buyer

"great prices"

Date 5/10/12 Rated by: Nancy Bacigalupo Verified Buyer

"Loved the light! It made the bathroom. I bought this for a half bath and the size was perfect and so was the light."

Date 5/3/12 Rated by: Joe Lacopo Verified Buyer

"fast, easy, good selection"

Date 5/2/12 Rated by: Cathy Verified Buyer

"I ordered Sconces, then called to cancel. CCE was very helpful and I ended up changing the mirror to accomodate the sconces! Talked to CCE for that and he was also courteous and helpful! So far so good... "

Date 5/1/12 Rated by: Mark Johnson Verified Buyer

"Item was easy to locate,and had an excelent discription. Price and shipping cost were lower than expected. "

Date 4/30/12 Rated by: Federico E Velasquez Verified Buyer

"I bought four items, but only I received two and a msg informing me that the other one will be send on june"

Response from Faucet.com: "We sincerely apologize that part of your order has been back ordered with the manufacturer and for the inconvenience that it has caused you. We work hard with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. We are sorry that this has not your experience. Our dedicated customer support team is available to help answer any questions you may have about this or any other inquiries. For additional assistance, please contact us at (800) 375- 3410 or at CS@LightingtDirect.com." Date May 22, 2012

Date 4/27/12 Rated by: Nancy Bacigalupo Verified Buyer

" Good selection and easy to use."

Date 4/24/12 Rated by: Sidney Kahn Verified Buyer

"On time delivery of ordered items; web pictures very close to actual appearance; prompt refund of charges for unavailable items. "

Date 4/24/12 Rated by: Wilson Hoy Verified Buyer

" UPS Failed to deliver, I tracked order thur date it said it was delivered but did not recive it. Filed complant with Lighting Direct, now waiting for replacement shipment. "

Response from Faucet.com: "We sincerely apologize that your order was lost in transit by UPS and for the subsequent delays and inconvenience it has caused you. We work hard to make sure that all orders ship complete and in a timely manner to all destinations and we regret that this was not the situation for you. Our dedicated customer support team is available to help answer any questions you may have about shipments and tracking. For further assistance, please feel free to contact us at (800) 375-3410 or at CS@LightingDirect.com." Date May 1, 2012

Date 4/24/12 Rated by: Peggy ward Verified Buyer

"Great service "

Date 4/19/12 Rated by: joannkutrik@gmail.com Verified Buyer

"Thank you for the prompt service. I received my lamp yesterday,"