FaucetDirect

Store Information

FaucetDirect

Customer Service

Phone

(800) 864-2555 

Hours

M-F: 5am - 6pm PST/ Sat: 8am - 2pm/ Sun:10am-3pm 

Fax

530-566-1893 

Info

 
 
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About Seller You’ll find everything for a faucet, sink, tub, toilet, or plumbing fixture right here at FaucetDirect.com. Whether your plumbing project includes a quick upgrade or an entire room remodel, FaucetDirect.com is your source for everything plumbing. FaucetDirect.com is part of the Build.com Network of Stores that was recently named as No. 80 on Internet Retailer Magazine’s Top 500 List as one of the top online businesses. We’re one of the top three online home improvement companies and the No. 1 online-only home improvement company. We feature friendly and knowledgeable customer service, product reviews, interactive product views, and an excellent rating by the Better Business Bureau. It’s clear there are many benefits to shopping FaucetDirect.com, and it starts with the incredible product selection.
Payment Methods
 
American Express/Optima
 
MasterCard
 
Visa
 
Discover/Novus
 
Purchase Orders
Info Google Checkout, PayPal
Delivery Methods
 
Priority Next Day Air
 
Standard Next Day Air
 
First Class Air (2-3 days)
 
Standard Ground
Info Faucetdirect.com has tried to make its shipping and handling prices and policies as fair as possible, so you benefit from our competitive pricing, plus the convenience of delivery to your door. For your convenience, we offer four shipping options: Standard Ground and Two Day Air. If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. We do not charge you extra shipping for split shipments. Because Next Day and Two Day delivery service involve air transport, some items cannot be shipped via these options. Items containing hazardous or regulated materials or some very large or heavy items must be shipped to you via freight carrier—these items are identified at time of purchase. We do our best to ensure that shipping is correctly calculated before you purchase; however, at times it may not be possible to do so accurately. We reserve the right to notify you after you’ve purchased an item of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you also have the right to modify or cancel your order for a full refund.
Return Policies
 
Money Back Guarantee: null days
 
Return Merchandise Authorization
 
Restocking Fee: 0%
 
Merchant Pays Return Shipping
Info FaucetDirect.com is the best place to buy products online. We stand behind our products and guarantee your satisfaction with every order. FaucetDirect.com promises to deliver high-quality products, in excellent condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it or accept a return of the merchandise. Please adhere to the following return policy: All returned merchandise must be in resalable condition The product must be free from scratches and/or defects The product must not have been installed You must have the original packaging for the item There cannot be any writing on the original packaging A 15% restocking fee will be charged on all returned merchandise, unless defective. We are not responsible for any labor costs, which occur as the result of the installation of wrong or defective parts. In addition we are not responsible for lost shipments. You must file a lost shipment freight claim with the respective shipper.
Special Features
 
Secure Ordering/Payment System
 
Online Ordering Shopping Cart System
 
Online Order Tracking System
Info