FotoConnection
 
3/5 stars
991 Reviews
Review Summary
 
  Last 30 days  
  Last 90 days  
  All Reviews  
Positive
0 0 456
Neutral
0 0 36
Negative
0 0 499
Total Reviews
0 0 991
Average Rating
     2.8
Page 1
Showing 1 - 20 of 991 reviews, sorted by Date
5/5 stars
Date: 8/16/09     Rated by: borichm
"FotoConnection was fast, responsive (called to confirm order and shipping information) and, best of all, had the best price for the camera of any reputable online retailer that I researched. Overall, I'm very pleased with my purchase."
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1/5 stars
Date: 8/5/09     Rated by: Stephsin
"Promised that a camera Lens was in stock and would ship overnight the next day. When I called to find out where Delivery was, oops not in stock backordered. Wonder if that would have happened if I had not declined the "upgrades" such as extended warranty"
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5/5 stars
Date: 8/3/09     Rated by: rundmcnj
"Let me tell you I had been searching for the best price on this grill for almost a month when I came across photconnection. Not only were they well below the lowest price I had found, The grill was delivered in 3 days and BBQ'ing commenced well before I thought it would. From the first conversation I had with the company, I knew this was going to be a A+++ class transaction. Great response time and they could not have been more helpful, professional and one class Act. Recommend Highly! "
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3/5 stars
Date: 7/18/09     Rated by: Twoody
"We placed the order on line & someone called and confirmed everything with us - we liked that part. However, the thing we were disappointed in was the fact that we purchased a Nikon camera and they sent us a Sony camera bag."
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4/5 stars
Date: 7/14/09     Rated by: bobfred57
"Except for the backordered item, all items came very quickly. I am very happy with my purchase from PhotoConnection. The price was great, the best I found on the web, and my salesman even called after my purchase to be sure I was pleased with my camera and accessories. I would purchase from PhotoConnection again and recommend them to anyone who is looking for a photography purchase. They are now in my favorites link. Thanks for the great prices and service!"
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4/5 stars
Date: 7/13/09     Rated by: bconway1431
"Good price for lens, once upgraded shipping was added, I am not sure I got a better deal than if I had bought at a store nearby. Customer service called, a real person, to verify for the order. I appreciate the human factor. I would use FotoConnection again."
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5/5 stars
Date: 7/11/09     Rated by: 0zzy11
"I was very happy with the service that Mark provided me with. The Canon Power Shot D10 camera that I purchased for my daughter was received the next day, in time for here graduation, and she loves it. It takes great pictures under water. I would highly recommend buying this camera and duing bussiness with Foto Connection. They had the best price that i could find on the internet or in the stores. Thanks again, Mark C, NJ"
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5/5 stars
Date: 7/8/09     Rated by: Robert_5860
"I am extremely pleased with my purchase of an LG glass ceramic cooktop from FotoConnection. The stove arrived very promptly and in perfect condition. The item was very well packed and was exactly as described on FotoConnection's website. I received a phone call informing me of the shipping date and another from Mark in customer service to insure that the item had arrived safely and that I was pleased with it. I also received emails keeping me informed of the status of the order. FotoConnection cares about customer satisfaction, and best of all, they had the lowest price available on this stove! I will buy again from FotoConnection, because you can't beat their prices or their attention to customer needs."
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5/5 stars
Date: 6/25/09     Rated by: JJOEE
"Salesmen Adama assured me that the products I'd ordered would be delivered on a specific day and he was correct. There wasn't a meeting of the minds on a particular part being ordered in the bundle, however after calling customer service and speaking to Andy, he took ownweship and with no problem he located the item I was to receive and credited my account accordingly. Will shop here again!"
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1/5 stars
Date: 6/8/09     Rated by: MDCCG
" Order at your own risk. Like many others the price draws you in, but you will never see it. I called them four times on my order.Each time they said it would be shipped the next day. On the 5th call to cancel they said the product was out of stock.(Although the web site still has it "on stock,ready to ship")They offered an upgrade camera at no added cost. I did receive that camera, but $20.00 was added to my bill and the camera is refurbised,not new as stated. I have to beleave that the positive reviews are plants from the company or people that bought lots of "extras" when asked"
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1/5 stars
Date: 6/5/09     Rated by: rknospe
"The worst mail order purchase experience I've ever had. I ordered a Canon 1100 camera by phone and was assured it was in stock and would be sent immediately. A week later I was called and told that the item was on back order and that they would substitute an another camera. I told them that I was not interested in the other camera and was told that I should get the 1100 in about a week. A couple days later I received the substitute camera despite telling them I did not want it. I was given a return authorization and was assured that they would reimburse the shipping cost for the return once they received the return. Upon receiving the return they denied ever saying that they would reimburse me for the shipping, saying that it was their policy not to do so, regardless of the fact that they shipped and charged me for an item I specifically said I did not want. If they had only been willing to do the right thing and reimburse the shipping I might believe that shipping the wrong camera was a mistake, but I now believe that they are a dishonest company and intentionally pulled a bait-and-switch in the hopes that they could sell an inferior product at a higher price. Beware of Foto Connection."
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1/5 stars
Date: 6/2/09     Rated by: BenWIllard
"I don't think there is anyway I can put into words how overwhelmingly negative my experience was with this company. They are the reason that people fear buying over the internet. They called me twice trying to upsell me. They changed my order. They changed my price. Of the two items I ordered, they sent me one, and it was wrong. They told me I was wrong and that I should want what they sent me. They told me I should have done my research and that they didn't even stock the item that they sent me. They didn't send me my other item at all. After days of calling/asking they told me it was on back order (even though they previously told me it shipped). They didn't want to return the wrong item or refund me for either when I wanted to cancel my order, telling me they couldn't because they would lose money. It took me a minute to write this, but it took hours of my time on the phone and weeks of waiting to get here and I still haven't gotten my refund. I beg you to buy from somewhere else - this the last company on the internet you shoudl be supporting."
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1/5 stars
Date: 5/22/09     Rated by: DavidDeska
"I ordered one of there package deals for a cannon. They called and harded sell me a battery upgrade for 10X the online price. They then offered to upgrade the lenses that it came with. Once I agread to that, they sent me an email to sign right away, which I did. Once I recieved my order, it was missing 3 of the items on the orginal order (flash, wide angle add on & 2nd tri-pod), and the lenses where not upgraded, just a similar model was replaced. Not only did they do a bait & switch, they did a bait & remove. I will never buy anything from them again. "
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1/5 stars
Date: 5/11/09     Rated by: nicolabmarsh
"These people are TERRIBLE. They lie about having items in stock and being able to deliver them on the day you need it to arrive. I am leaving for Africa for a documentary. The camera is supposed to be delivered today. I just called them: they don't have it. It's not coming at all. "
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5/5 stars
Date: 5/2/09     Rated by: JackDangler
"I ordered a digital camera on Monday. On Tuesday I received an email and was asked to call a sales rep to "verify" my order. I was asked if I needed any accessories and I declined (already had cards and case, etc). He said that everything looked o.k. and that was it. The camera arrived on Friday, as described and in perfect condition. The service was as good as I have experienced from on-line retailers. The price was the lowest anywhere. My experience with FotoConnection was very satisfactory."
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1/5 stars
Date: 4/21/09     Rated by: user785079
"Good price on camera Canon as590is but I purchased a package for $30 extra dollars which advertised a ful size tripod and medium bag. What I received was a bag barely big enough to fit the camera with a desktop mini tripod inside of it. When I called about it they said the pictures were for display purpose only and their "POLICY" states that so basically what you see is not what you will get. In addition the service rep was aroagant about it and just tried to remind me of the deal on the camera. I will not be doing business with this vendor again."
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1/5 stars
Date: 4/20/09     Rated by: KChaconas
"Bait and switch all the way. Never got a chance to print the official bill on the web. The screen blips by ... on purpose. I did however print before hitting the final order, so I had a copy of the order... I ordered a coolpix camera in plum and 2 Kingston high-speed memory cards (buy one, get one free). Got a call from them next day saying The Coolpix only comes with "Starter" memory and I should buy a GoDigi card. (but I already ordered memory, I said.) Kingston wasn't a good memory card. It wasn't high speed at all. (liar) I should switch to the "deal" on Godigi and then he quoted me a total price that was higher than what I paid for. Also that plum camera was out...even though it had said "in stock" as did the memory card. And was "in stock" as he was talking... I went online and looked during the conversation! - I said NO leave order as is. I'd wait a couple days for the plum. - Box came 2 days later. Apparently plum was in stock (hmmm) but there was ONE GOdigi card. Oh and the price charged was higher. I started looking up their reviews... and saw all the bad stuff. Earlier I had seen a good review. THEY must've written it! - Called and asked to speak to a manager. You couldn't believe the bull I got and the rudeness. They said they'd call back. They didn't. I called back and they continued to lie saying the Kingston wasn't in stock. Finally had someone admit they didn't even sell it! - In the end they said they'd get and send a Kingston. They sent another GoDigi. Surprise. I gave up. At least the camera had a US warrantee...believe me I registered the thing right away to be sure. NEVER buy things from them!"
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1/5 stars
Date: 3/24/09     Rated by: lswilliams1
"I should have read these reviews before ordering. They used the bait and switch routine on me. After a month and no camera, I'm told it was back ordered. None-Service Rep then told me I could order another camera for $100 more, or just wait another month. I canceled my ordered."
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5/5 stars
Date: 3/20/09     Rated by: Defendi
"FotoConnection: Great Price, Great Product and Great Services! I will definetely shop here for my next camera."
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5/5 stars
Date: 3/5/09     Rated by: Tomz
"My experience with FotoConnection was 5 Star! The sales Representative, Adam, was professional, honest and knowledgable. The product was a Sharp LC46D64U and is excellent. The shipping was ahead of schedule. The free items add to the home theater experience. I will definately do business with FotoConnection again! TS Warner, NH"
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