Nextag Seller Since 2002Write a Review
Showing 1 - 20 of 47 reviews, sorted by Date
Date 1/13/13 Rated by: GreenElmo1
" Purchase last month an Aldelo Restaurant Point of Sale system. Had some issues getting my credit card processing going and Gemini was able to resolve the issue for us. We appreciate that the service didn't stop after the sale like most places. "
Date 10/15/12 Rated by: ericanderson
" The replacement board was bought from Gemini with the intent of using it to repair a receipt printer. Low price for the board, I figured if the service wasn't great it didn't matter because I was saving money. Pleasant surprise - service and interaction was fine with no rudeness or troubles. Retailer offers 2 and 3 day fedex shipping, I used regular though and had no long waits. "
Date 8/31/12 Rated by: bobwatts
" I ordered these mini-dome security cams and chose the 3 day ship option because I needed em quickly. No issues from this store as far as service or shipping goes, everything arrived when I was told it would. If you want a no frills transaction with no fussing, this is your place. "
Date 6/22/12 Rated by: rjreynolds
" "I ordered a new barcode printer (Zebra tlp282p) from Gemini Computers at the suggestion of a business associate who has ordered from them in the past. I found the customer service aspect of Gemini to be satisfactory - my questions regarding the printer were answered to my satisfaction and at no point did I feel as though I was not being given the service rep's full attention. As for cost, I suppose I may have found the same unit for less elsewhere but I didn't really have the time or inclination to search endlessly just to save another 5 bucks, Gemini's prices are more than fair. Shipping was relatively quick and there were no problems to speak of. I don't anticipate needing anything else for my business for a while (I recently relocated from CA.), but I'd do business with Gemini again in the future if they've got something I need. My rating is 'average' according to Nextag criteria but I should note that if I were able, I would've rated 3.5 stars as a reflection of my experience being satisfactory and competent and just slightly above average." "
Date 5/23/12 Rated by: JHooper
" I picked up a new signature pad (Topaz s460-hsb-r model)from this place, ordered it on 05/17 and have already got it in my hand. Good customer service (for a change - some online places are terrible) as they were friendly and helpful. The person I spoke to on the phone was also surprisingly knowledgeable about the pad I ordered; gave me some tips, etc. Would recommend. "
Date 3/22/12 Rated by: cheapbloke
" My favorite online retailer. I had some questions about the software I ordered from them and they were very helpful in answering my questions. Great staff! "
Date 2/3/12 Rated by: blacktop
" I ordered bartender labeling software at Gemini even though I knew the final tab would be a couple of dollars more than at another online retailer. I'm willing to pay slightly more if the retailer is reliable and will ship the product quickly, the way Gemini does. I'm very pleased with their service to date! "
Date 12/15/11 Rated by: SallyBoivin
" I ordered a metrologic IS3480 scanner for work and I was very happy with the customer service and shipping with Gemini Computers. Their staff are great and their turn-around times excellent. "
Date 9/28/11 Rated by: techn0file
" I ordered this product from GeminiComputers on a Tuesday and had delivery of it by Friday. I've found them to be a totally professional and reliable supplier of electronic goods. "
Date 7/14/11 Rated by: WMBlake
" I found exactly what I was looking for even though I didn't know the technical term for it. The rep I talked to on the phone helped me decided what model was best for my business and the prices are lower than I've seen for brand new equipment. "
Date 12/30/10 Rated by: ferrytide
" Package arrived quickly and in great shape. Just as advertized. Will definitely shop here again. Thanks! "
Date 12/14/10 Rated by: basilmar
" All OK. Customer service is great. Fast Delivery. "
Date 11/12/10 Rated by: leamay
" Great price and collection. Quick delivey. "
Date 8/12/10 Rated by: pasyhall
" Price was good and shipping was free. Barcode Scanner arrived after 3 days in time for my grand opening. Thanx "
Date 6/22/10 Rated by: moonjump
" I just received my MagTek card reader. That was blazing fast service...and great price !! I will definitely be a repeat customer !! Thanks. "
Date 5/7/10 Rated by: maritropic
" Gemini computers site is easy to navigate and I found the DVR I was looking for at a great price. Checkout was smooth and my DVR came in 2 days. Could not ask for more. Will shop here again for sure. "
Date 3/15/10 Rated by: pinksun
" Price was right. Purchase and shipping were fast and hassle free. Will order again. "
Date 3/2/10 Rated by: n1067w
" Order taker does not know his product line and told me a part would work and it wasn't suited at all. Gave them the benefit of the doubt and ordered an additional item and sent me a duplicate shipment of the same item and charged me for it. Ordered a second part for the original order to make up for the wrong item and said they had it in stock and didn't just to get my order. Said they would ship in 2 days but in 2 weeks have yet to ship the part. Wrong place to do business. "Response from GeminiComputers: "All our sales people have at least 10 years experience in the field and are trained to suggest the best solution possible. However in some rare cases and even with the best intentions it's simply impossible to be trained in all 100,000 products that we carry. In such cases, we would either recommend for the client to contact the manufacturer for additional details or allow us time to research the answer on their behalf and get back to them. In the event that they were suggested the wrong model by the manufacturer as in this case or if they simply made a mistake, we do offer our clients a 21days return policy on most products. We take great pride in trying to provide the most up-to-date information to our clients. The item showed an ETA of 5-7 business days and thus took a week and half to arrive. Again, our client's satisfaction is our number one priority. " Date Apr 7, 2010
Date 1/6/10 Rated by: teatime10
" I like the prices. Ordered online and my scanner arrived same week via ground. Nice website and easy to order. "
Date 3/26/09 Rated by: JeromeTse
" Second time I use this merchant. Again, products were delivered in perfect condition. I requested regular mail delivery, which was free of additional charges, and still received my purchase in two days! "
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