Guitar Center

 
 

1,272 Reviews

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Nextag Seller Since 2006

Phone 866-498-7882 

Hours  

Fax  

E-mail

gc@guitarcenter.com 

Ratings Summary

Positive

2 3 187

Neutral

0 1 8

Negative

0 0 5

Overall Rating

5.0 4.5 4.6

Reviews Summary

Recommend store

 

Shop here again

 

On-time delivery

 

Customer service

 

Reviews

Showing 1 - 20 of 200 reviews, sorted by Date

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Recommend store

Yes (177)

Neutral (6)

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Shop here again

Yes (14)

No (1)

On-time delivery

Yes (12)

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Excellent (11)

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Verified Buyer (200)

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Recommend store Yes

Date 7/28/14 Rated by: fatpuppy Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Always excellent customer service and great prices. "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 7/2/14 Rated by: billseiberlich Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" great store, good people "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 6/27/14 Rated by: jgcorn Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Extremely simple & streamlined online order process "

What influenced your decision to buy from this seller?
Customer service
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Neutral

Date 5/26/14 Rated by: michaelm101 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" shopping was good...checkout was DUMB. It offered paypal - had to enter email addy, etc--- then i clicked and then it went to other options besides paypal---then i had to re-enter info all over again...DUMB, really DUMB... THIS review was also DUMB--- i left out one missing value--and then I had to input 3 things all over again... No wonder China and India is kicking our asses... "

What influenced your decision to buy from this seller?
Other - Don't know
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 4/3/14 Rated by: DocGibbs Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Quality merchandise, expert staff "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 3/19/14 Rated by: danschneidersr Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" I buy a lot of gear from Guitar Center. I buy mostly on line and the people I chat with are always very helpful. "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Reputation
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 2/25/14 Rated by: dasmikey Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Website was easy to use and informative. "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 2/23/14 Rated by: bigmanlars40 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" great site great company easy to order "

What influenced your decision to buy from this seller?
Prices
Product selection
Reputation
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Neutral

Date 2/14/14 Rated by: Drummert Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Your website needs to be in sync with the store.Every time I buy something from online, I have to wait for it to be shipped... insted of just picking up the merchandise at the store. Take for instance... I bought some silencers for my drums, and I had to wait for them to come to the store. I got to the store to pick them up and they had some in stock on the shelves ready to go and your website stated that they didn't have any in the store. Why is this? This is no way to run a company when the inventory doesn't match the website or vise versa. I think that I am saving time by looking ahead of time before I buy but what's the use with your store when you can't even keep up with what is in your stores. Very poor. "

Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 2/12/14 Rated by: JoanNipe Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Saw exactly what I wanted and took two minutes to order. "

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 1/2/14 Rated by: Robbins571 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Nothing out of stock. Thought violin string prices too high. I suppose its normal. Good deal on the Small stone phaser pedal. "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
Maybe
 
Recommend store Yes

Date 12/30/13 Rated by: roehr2222 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" good service, very direct and upfront, good prices. I really like the free shipping offer on orders. "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 12/9/13 Rated by: jyoungiv Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" My experience at this store is always wonderful. There isn't anyone constantly following me to pitch sales, however there is always someone there to answer my questions. I appreciate all of the knowledge and will continue to shop at Guitar Center. "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 12/3/13 Rated by: ldkenyon Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Excellent customer service through live chat. Website navigation, ordering, and checkout process flawless. Awesome job!!! "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Reputation
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
 
Recommend store Yes

Date 11/30/13 Rated by: Alan_5345310 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Best prices "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
 
Recommend store Yes

Date 11/29/13 Rated by: brsmedley2 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Great little mandolin for the money. GC is the best! "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 11/28/13 Rated by: DanielGrubbs Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" I was pleased with the reviews I saw, and the price was significantly lower than elsewhere. I love to support Guitar Center. They've provided my amplifiers, electric guitar, strings, stands, Condenser Mic, Boss Vocal Pedal... I'm expecting a lot from this. "

What influenced your decision to buy from this seller?
Prices
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 11/14/13 Rated by: MaryAnn_5339988 Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" I hardly run into any problem with guitar center store or online. If I do they are very quick to solve any kind of issues that might occur and that to me is EXCELLENT Customer Service. "

What influenced your decision to buy from this seller?
Prices
 
Recommend store Yes

Date 8/22/13 Rated by: cesargutierrez Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" Everything was ok but a lot of the items in the 'used' category can't be bought online, the website just won't let me do it. Also the page seems to have some issues when editing an address, maybe something related to Browser compatibility "

What influenced your decision to buy from this seller?
Product selection
Reputation
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 7/18/13 Rated by: Jlawley Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" I don't always use GC, but they do seem to have a selection that is better than my other music stores. Specifically, electric, 12-string guitars and strings. No store seems to offer the degree of selection that GC offers online. "

What influenced your decision to buy from this seller?
Prices
Product selection
Did other users' seller reviews influence your purchase decision?
No
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