Handlesets.com

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2,469 Reviews

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Nextag Seller Since 2005

Phone 888 649 0865 

Hours M-F: 5am - 6pm PST/ Sat: 8am - 2pm/ Sun:10am-3pm 

Fax (530) 566-1893 

E-mail

cs@handlesets.com 

Ratings Summary

Positive

0 0 183

Neutral

0 0 3

Negative

0 0 14

Overall Rating

0 0 4.5

Reviews Summary

Recommend store

 

Shop here again

 

On-time delivery

 

Customer service

 

Popular Products by Handlesets.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Schlage Lock F40-MNH Schlage F40MNH625 Polished Chrome F-Series Manhattan Manhattan Privacy Door Lever Set
 

Reviews

Showing 1 - 2 of 2 reviews, sorted by Date

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Verified Buyer (2)

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Shop here again Neutral
On-time delivery No
Customer service Average

Date 4/30/12 Rated by: Federico E Velasquez Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" I bought four items, but only I received two and a msg informing me that the other one will be send on june "

Response from Handlesets.com: "We sincerely apologize that part of your order has been back ordered with the manufacturer and for the inconvenience that it has caused you. We work hard with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. We are sorry that this has not your experience. Our dedicated customer support team is available to help answer any questions you may have about this or any other inquiries. For additional assistance, please contact us at (800) 375- 3410 or at CS@LightingtDirect.com." Date May 22, 2012
 
Shop here again Yes
On-time delivery No
Customer service Above average

Date 4/24/12 Rated by: Wilson Hoy Verified Buyer

Verified Buyers have completed
a purchase from this seller.

" UPS Failed to deliver, I tracked order thur date it said it was delivered but did not recive it. Filed complant with Lighting Direct, now waiting for replacement shipment. "

Response from Handlesets.com: "We sincerely apologize that your order was lost in transit by UPS and for the subsequent delays and inconvenience it has caused you. We work hard to make sure that all orders ship complete and in a timely manner to all destinations and we regret that this was not the situation for you. Our dedicated customer support team is available to help answer any questions you may have about shipments and tracking. For further assistance, please feel free to contact us at (800) 375-3410 or at CS@LightingDirect.com." Date May 1, 2012