HeyYouBaby.com

 

32 Reviews

Nextag Seller Since 2006

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Date 10/6/11 Rated by: erlyerly

"heyyoubaby!!amazing company!!good for take customer.I never get customer service like this...amazing!(Iqal)one, I get order today,tomorrow just in front of my house and also merchandise put very nice. Thank you so much!"

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Date 12/22/09 Rated by: MarySusanMurphy

"HeyYouBaby's customer service noticed that I just missed the FedEx two day window, and they called me to see if this was a Christmas gift. My son would have been disappointed on Christmas day if it weren't for them. Great service, great prices. Highly recommend!"

 

Date 2/4/09 Rated by: marshab2009

"I just wanted to say I think their website is wonderful and so easy to use. My daughter received the Medela pump that I ordered from them so quickly and is very happy with it. I will be ordering from the website again and I have forwarded it on to many more expecting parents. Keep up the great work...you guys make having and raising children a lot less stressful. "

 

Date 1/8/09 Rated by: gcrrich

"Incredible better customer service than most retail stores. I must say Jesenia was incredible and helped me in every way. Try them for yourself and see why they really bring customer service like we use to see in the retail arena to an online shopping experience. Great company, Great price fair in every way "

 

Date 11/20/08 Rated by: bdizzlefizzle

"They had a problem with their systems right after I ordered, so my order never completed processing. They proactively reached out to me to fix the problem, and were great over the phone and email. Communication is top notch with these guys - courteous, informative, responsive - just a great shop. Thank you so much!"

 

Date 11/11/08 Rated by: guesswho_3987

"Shopping with heyyoubaby.com was great. I got the best price on my Medela Breast Pump. David was very accommodating and Jesenia, in customer service was a pleasure. Both were very courteous and helpful in getting my order expedited to me. Thanks to them I will be shopping with heyyoubay in the future!"

 

Date 9/23/08 Rated by: geeta_4205604

"I called about the Medela pump and Eric was nice enough to call me even after they had closed and answered all my questions.He was very knowledgeable and helpful. I was also happy to find the pump at such a low price. Definitely recommend Heyyoubaby!"

 

Date 9/10/08 Rated by: asd1815

"I needed help with ordering with multiple credit cards. The online customer service representative was very helpful and guided me thru the process and the order went thru smoothly. I would highly recommend them! Plus their Medela Free Style pump price is very competitive!"

 

Date 9/9/08 Rated by: ajbadri

"Jesenia has been very friendly and helpful in answering all the queries and solving my problems. Obviously your company believes in empowerment and she is definitely a gem for your company! But the 2 weeks delivery for free shipping is a tad too long! I ended paying for express delivery charges to get items in time for the flight. With the additional charges, the items ordered ceasd to become a good bargain. I wonder if you can improve on delivery time. Overall it was a wonderful experience."

Response from HeyYouBaby.com: "Thank you for your wonderful feedback and we are ecstatic that you are very happy with us and will be using us again in the near future. Regarding the shipping, we do ship the items right away to you but with the free shipping it can take 5 business days once in transit. That is not our doing; we ship the items right away. Rather it is how long UPS or DHL takes for the free ground service. You needed the overnight express shipping for 2 hospital grade breasts pumps that are very large and heavy (you did save a few hundred dollars total). Unfortunately, since you did need it the next day we do not provide overnight shipping for free. Instead you get the discounted shipping rate we get from the shipping company. I hope this clarified why you paid for shipping. Again, overall we're very happy you loved us and we look forward to serving you very very soon!" Date Sep 10, 2008
 

Date 9/2/08 Rated by: carriemotto

"I found the Medela Symphony Plus Electric breast pump for $1549.99 it was $150 cheaper than anyone else has it for and they can get it to me the quickest from anyone else as well. I contacted them via phone and they were very knowledgeable and very quick and professional. I love Heyyoubaby.com and can't wait to shop here again!"

 

Date 8/7/08 Rated by: Igor_4154451

"I truly enjoyed the experience. They have the very competative price on the Baby Monitor I was purchasing.Also Eric was truly helpful."

 

Date 7/28/08 Rated by: qksw0320

"Great site! the cheapest way to get! reliable!"

 

Date 7/16/08 Rated by: lukesmommy00

"Shopping with heyyoubaby.com was great -- I got the best price around on my Medela Symphony Breast Pump! A sales representative was kind enough to call to ensure I had everything I needed to go with the pump and Eric was very helpful when I needed to add something to my order - love the personal service! Plus, free shipping can't be beat. Thank you -- Keep up the great work!"

 

Date 7/15/08 Rated by: syn726

"Wonderful website - found exactly what I was looking for within seconds. Prices were incomparable to other websites. I would definitely recommend Heyyoubaby.com to other parents. Added bonus: customer service was great."

 

Date 7/14/08 Rated by: storeberry

"Jesenia has been very friendly, knowledgeable & helpful in answering all the queries! A definite gem for your company! But the 2 weeks delivery for free shipping is a tad too long!"

 

Date 7/14/08 Rated by: jpalazzolo

"It was so easy for me to find the product that I need to get. When I checked on my order I contact Customer Service through instant message and Jesenia was super helpful and got my order information quickly."

 

Date 7/14/08 Rated by: eladkantor

"Great"

 

Date 7/7/08 Rated by: hollie_126

"It was so easy to order from this site! Customer Service was great and Jesenia was so helpful! "

 

Date 6/9/08 Rated by: leyla Verified Buyer

Verified Buyers have completed
a purchase from this seller.

"My experience ordering was nice and easy. I'm slightly confused on the free shipping but still having to pay. The real test will be to see how long delivery takes and if the right order arrives. Thank you very much for having what I was looking for though!"

 

Date 5/20/08 Rated by: Carlos Herrera Verified Buyer

Verified Buyers have completed
a purchase from this seller.

"Thank you very much."

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