Store Information
Customer Service
Phone
1-888-635-0474
Hours
10am - 6pm (M-F) EST
Fax
1-888-635-0472
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You may also contact us through email via the contact form at LuckyVitamin.com or via LiveChat during operating hours.
Payment Methods
American Express/Optima
MasterCard
Visa
Discover/Novus
Purchase Orders
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PayPal & Money Orders Accepted
Delivery Methods
Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground
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Orders over $100 Ship Free. Orders under $100 are a flat rate of $5.95. (Standard Shipping - 48 States - Some Exclusions Apply)
Return Policies
Money Back Guarantee: 30 days
Return Merchandise Authorization
Restocking Fee: 0%
Merchant Pays Return Shipping
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Unopened items can be returned or exchanged for any reason. Simply send the items back to us within 30 days of receipt and we will refund your money or exchange your product. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees. We apologize, but because of product shelf life products returned after 30 days will have a 20% restocking fee. We are not able to accept returns on products after 45 days. Additionally, if you are returning/exchanging a quantity of 12 or more of the same item there will be a 15% restocking fee due to inventory control and product shelf life. In the event of returning a free shipping item there is a mandatory deduction of $5.95 from your total refund.
Special Features
Secure Ordering/Payment System
Online Ordering Shopping Cart System
Online Order Tracking System
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Automatic Reorder, Product Reviews, Rewards Program, Health Library and Tools, Quantity/Bulk Purchase Discounts, APO/FPO Delivery, Health Forum, Catalog Ordering and more!