Online Boot Store
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Nextag Seller Since 2008
Hours 8am - 8pm
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Date 2/14/14 Rated by: hensley_5368474
" Ordered boots they came in a timely manner. Wore the boots 2 days and they were to tight where the composite toe was around foot . I call the online boot store after being disconnected twice I sent an email to them and after 2 days they responded on how to return them . So I took them to UPS store paid to send them back had confirmation that the boots were delivered in 3 days. 3 weeks later I had to contact the online boot store to find out status on my boot exchange for a wider size the person I spoke with said they had not received the boots and I informed her that they had about 3 weeks prior she said she would follow up.2 days later I received my boots that I originally purchased with a note that said they would not accept the boots for return because they had been worn outside. I am not sure how you can break in boots without wearing them a little. By the way the boots are still in excellent condition. They are just to tight. That said I will never buy from online boot store again. "
Date 10/30/13 Rated by: ttaylor27
" Worst company I have ever dealt with. Would not do a price match like advertised. Three days after ordering they cancelled my order because the product was not in stock and it will take more than 5 days to get the money refunded. "
Date 6/26/13 Rated by: CSLS82
" I Placed my order 6 days ago. Customer service is not helpful at all. They can't even tell me if they have shipped. I keep getting told to call back tomorrow. I will NEVER order from this place again. "
Date 2/17/13 Rated by: tomk901
" I would not order from Online boot store again. Standard shipping took over 2 weeks. The boots were the wrong color (compared to the website pic) so I sent them back. Customer Service told me they would waive the restocking and reboxing fees, but that never happened. I have contacted their Customer Service 3-4 times with no response even though I have an email saying the fees would be waived. This is the worst on-line shopping experience I have had. "
Date 2/6/13 Rated by: LarryLTimms Verified Buyer
" purchased and received product in a timely manner... "
Date 1/28/13 Rated by: SergioSender Verified Buyer
" Excellents prices, easy checkout "
Date 1/28/13 Rated by: kingloser42 Verified Buyer
" cheapest price i could find on the internet for this item "
Date 12/25/12 Rated by: mikekamin
" Terrible customer service! I should have read the reviews on this company before ordering. I ordered boots for my wife rush shipping for xmas. They took the order,charged my credit card and sent confirmation that they were shipping the boots. When they had not arrived i called and they assured me that they were on the way. Later that day they cancelled my order because the boots had been dicontinued leaving me with no present for my wife on xmas eve.This company stinks there are plenty of other companies to order from. I learned my lesson and will always read the reviews before i order anything online. NEVER ORDER FROM ONLINE BOOT STORE!!!!!" "
Date 12/22/12 Rated by: goblinmarket Verified Buyer
" The boots I ordered said 1-2 day processing right on the item page. On onlinebootstore.com's shipping policy page, it also states 1-2 business day processing. When I still hadn't received a shipping email after 3 days, I called. I was put on hold over and over for almost 15 minutes. I had to demand to talk to someone. I was then told they really had no idea when the boots would ship. It seems like they are selling items they don't actually have in stock (even though the product pages state otherwise). Anyway, I ended up asking to cancel the order. I didn't receive a cancellation confirmation email either - so I hope the order was actually cancelled. The whole thing seemed very shadey. Don't be fooled by the professional looking website or ease of ordering - NOTHING else about this place is professional. I don't care how low the prices are - I won't deal with onlinebootstore.com ever again. "
Date 12/12/12 Rated by: tammygoodman Verified Buyer
" looks like nice boot for the price "
Date 12/12/12 Rated by: mlisbona Verified Buyer
" very easy to order and received confirmation email right away "
Date 12/11/12 Rated by: mtBobbett Verified Buyer
" Well the ordering experience was fine and easy, but I dont have anything to offer on the timeliness of the shipment and the receipt of the right product "
Date 12/10/12 Rated by: Nolene Verified Buyer
" Great discounts. I'm a first time buyer and was able to find a small but decent discount to purchase from this site. Extremely easy checkout. Just placed the order, so not sure how fast their shipping is but site was easy to navigate. "
Date 12/9/12 Rated by: bea10455 Verified Buyer
" Excellent selection and price. "
Date 12/9/12 Rated by: steveweiler Verified Buyer
" very good selection easy to use website "
Date 12/7/12 Rated by: Teri_5226510 Verified Buyer
" Easy to maneuver through and a good selection of styles,sizes...with good prices. "
Date 12/4/12 Rated by: nomad681 Verified Buyer
" Check out was a bit confusing using pay pal, but eveything was correct in the final payment. "
Date 12/3/12 Rated by: jeanhicks Verified Buyer
" Liked free shipping and handling and no tax. You had the size I needed..couldn't find in store. Happy shopping online, wished I had checked your site out first.! "
Date 12/3/12 Rated by: davefrisch Verified Buyer
" had the size i needed and great price.will come to you 1st next time! hope they fit good. "
Date 12/3/12 Rated by: suzannegiz Verified Buyer
" they were a bit hard to find but once we found the site it was fairly easy. "
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