101 ReviewsWrite a Review
Nextag Seller Since 2002
Phone (800) THE BIG O
Hours 8:00 a.m. to 5:00 p.m. MST, Monday through Friday
Popular Products by Overstock.com
Showing 1 - 20 of 101 reviews, sorted by Date
Date 11/5/10 Rated by: DanaStrange
" Awesome chairs, awesome price and awesome delivery "
Date 12/20/09 Rated by: nansiw
" I agree with the reviewer who said you will probably have a positive experience unless the product you ordered is defective and you need to have it replaced. I bought many things from overstock and was very happy until I bought a ring and one of the stones fell out. Overstock refused to replace the ring or refund my money. I'm all done with Overstock.com. "
Date 9/21/09 Rated by: Micalee
" I have always (for a few years now) had positive experiences with Overstock. My returns -- of which I've had a few -- were smooth. They took a couple of weeks, but I always received a refund to my card, no problem. As with every online shopping situation, unless you already know exactly what you want, there's the chance you won't like what you buy -- but I've had good luck there too. I really pay attention to the customer reviews, and have taken some chances and been pleasantly surprised as well. Jewelry has been touch and go; sometimes things look nicer photographed. Again, reviews are helpful. Fashionable stuff at half the price. Definitely worth trying. "
Date 8/10/09 Rated by: Tulip2439
" I have done a lot of transactions with Overstock. com and each one of them was delightfully easy and smooth. This is and "overstock" company so be sure you know what you are buying. You will find that most items are much below retail. "
Date 4/15/09 Rated by: CarolinaGal
" I've ordered and received items ranging from memory foam mattresses to sheet sets, to bedspreads and have always received them in excellent condition and in a timely manner. I haven't had to return anything so can't answer to that experience. I have used the live chat once but they weren't very helpful. Overall, I haven't had any problems with Overstock and will continue to shop with them. "
Date 3/10/09 Rated by: aurasbob
" ordered a large memory foam dog bed.It was as advertised, arrived within 1 week and was of good quality. I would order again from overstock.com "
Date 1/24/09 Rated by: jtrujil4
" ordered a pair of earrings. they arrived at the right time, except the item does not quite live up to the description overstock provides. other than that, great product! "
Date 1/19/09 Rated by: TwylaArrington
" I've ordered many things from Overstock and have been extremely pleased with both quality and customer service. The only problem that I had was receiving the wrong digital camera. When I called about it, they told me they didn't have the one I ordered, but to keep the one I received - free! I was immediately given a credit for the unavailable camera. I'm ordering a recliner today and have no doubt it will be everything I expect it to be. "
Date 12/25/08 Rated by: ninamcewan
" This was my first purchase with Overstock. I ordered my bench on Dec.21st not intending to receive it by Christmas but to take advantage of the free shipping. Not only did it arrive unexpectedly on Dec. 24th it was much nicer than I was expecting and the quality was amazing. I highly recommend this item to anyone. I am impressed with both the vender and my experience with Overstock. I will definately continue to shop here. "
Date 9/19/08 Rated by: Kramergold
" quick service, low shipping, great selection "
Date 7/26/08 Rated by: adora
" I've been shopping with Overstock for 4 years and have purchased matresses, ottomans, pillows, jewelry, bookcases, etc... I have only good things to say. Customer service is always friendly and every item has been delivered safely and on time. My friends and family love the gifts that I give them from Overstock. Great value!! "
Date 7/4/08 Rated by: vaderspy
" Warning about credit card security! Ive ordered several things from overstock with no problems until one day I get an email order confirmation for a $2500 dollar plasma TV! I did not order a TV from them or any site. The address was to be shipped clear across the state than were i live, it was obviously fraud. I called Overstock up and they agreed my credit card information was stolen from their website, it took numorous phone calls with them back and forth all day for them to admit this! It was a nightmare. They traced the source to Cuba of all places and took it off my bill. I had to call AMEX and tell them what happend and they had to give me a new credit card. Overstock barely appologized and said not to make online purchases anymore because it wasnt safe and to call my order in from now on, yeah right, never again will I order from Overstock. That is the only time my credit card was ever stolen in my life. So beware, their site is not secure and they said this wasnt the first time this has happend to a customer..terrible! "
Date 7/2/08 Rated by: Arzina
" Last February I ordered a leather jacket from Overstock- it was guaranteed to be delivered by Valentine's Day, and it was a gift. Valentine's Day comes and goes, but no delivery from Overstock. Finally 5 days later the package came and I refused it- wrote to Overstock and explained why and asked for a refund. After over a dozen requests for a refund, still to this day in July- 5 MONTHS LATER- I HAVE HAD NO REPLY AND NO REFUND! These people are crooks- LOOK OUT! "
Date 4/17/08 Rated by: kahays
" The negative reviews below make me wonder whether we're talking about two different companies. My experience with Overstock has been entirely positive. Whenever I order, I receive a confirmation email, the item or items ship within a day or two of my order, and the package arrives on my porch within a day or two of that. I've found amazing bargains through overstock and absolutely no negative trade-off for those bargains... maybe these negative reviews are clustered here because people with positive reviews often don't take the time to write them. Anyway, I recommend Overstock. "
Date 3/30/08 Rated by: karenhon2008
" Wow, I am shocked by the negative reviews. I've ordered lots of things from overstock including several items of furniture. The first was a gorgeous queen-size bed which was just as beautiful when I got it. The box was missing the wood slats (those generic boards that support the foundation) and hardware, but overstock customer service was EXTREMELY responsive -- sent me the hardware immediately and, when they couldn't get the slats, gave me a $200 credit (that's more than half of what the whole bed cost!!) so I could go to a local store and have some made. WOW. I've also ordered several 4 small tables, 2 small chests, a set of Revere cookware, and a gorgeous quilt set, and all have been shipped fast and received in perfect condition. Prices are good to phenomenal. Have used their chat when I had questions and reps were always very responsive. I am EXTREMELY satisfied. "
Date 3/13/08 Rated by: CJ313
" What a nightmare! I ordered a rug on 3/1, received a confirmation email, received a shipping notice on 3/5--and it was all B.S. They never had the product at all. After inquiring about its whereabouts through Live Chat on 3/12, I was told the rug was on its way, and I'd receive it on 3/13 or 3/14. I then got an email on 3/13 saying they had received my "return" and were refunding my credit card. What return??? Nothing was ever shipped. So essentially they had an interest-free loan of $650 from me (which I had to pay my credit card co interest on) for two weeks and NEVER had the product in stock that they were purporting to sell to me. A total and complete scam. DO NOT do business with this company. "
Date 12/12/07 Rated by: shopperlyd
" If you never have to return anything, you may find Overstock is a good way to shop. I shopped there a few times, and was very happy, until one day I ordered 9 household items, they came not as expected, one was broken, two were wrong sizes, one was not the right one that I was looking for since the description was wrong...Then came the return process, which was long, unfriendly, and expensive. I vow to stop buying from Overstock again since, you never know when you would have to return something. what shows on the screen may not exactly match what you think you are getting. Having a good return policy should be something of importance to e-shoppers. "
Date 12/12/07 Rated by: farah83
" I ordered a bathroom faucet from Overstock and it was GREAT!! I loved my product and the shipping time was really quick. I have ordered several Christmas gifts also and I am really pleased with all of them. They have a wonderful customer service team, you can chat live with a representive about the products, they are very helpful. Have fun shopping! "
Date 11/25/07 Rated by: crazywolf
" I ordered this same bed, and UPS never rang the doorbell, they just dropped 3 huge packages off in my back yard. I was sent the right size frame but the wrong size head and foot board. Also, the head and foot board had holes that were not drilled in the right places so they would not match up with other holes and it was impossible to put the bed together. When it came time to contact Overstock.com to try to return all this stuff, they told me I had to repack every bit of it myself. This was an enormous amount of material! I had to pay for having it packed up and picked up myself. They emailed me shipping labels. When I explained the problem, they sent replacements, but by this time I was too afraid to open the replacements because of all the problems with the first three packages so I sent the replacements back as well. I would never shop with them again for anything that large. It's simply too much trouble to go through ever again!!! The staff were not helpful and their return policies are terrible. "
Date 4/26/07 Rated by: user2565448
" I shop from Overstock regularly. I wish they would have more of things I need. Especially with the 1-2 shipping. No matter when I ordered, It was shipped properly, never broken and always on time. Never had to return anything. Very please with Overstock. Please get more used movies. Thanks "
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