"OUT OF BUSINESS?? BUYER BEWARE. Worst on line buying experience ever! Ordered a TV Oct 20, quick to charge my credit card but could never get shipping info/confirmation, just lots of run-around and vague reponses (oh and told I was being "impatient")! Became very frustrated and somewhat suspicious so I called to cancel order, more run-around, said it couldn't be done as TV was aready shipped (but still no shipping info). Multiple emails without a reply, multiple phone calls with no assistance. Finally logged in to see my order status and it said CANCELLED (Nov 4). Called to confirm and ensure refund was being processed. Different customer reps told different stories. Finally said PCVIDEO was going out of business. Refund was eventually processed and I received an email saying the business was closing (Nov 10)but I am wondering WHY IS THE WEBSITE STILL UP AND RUNNING IF BUSINESS HAS CLOSED?? Beware, this merchant is unprofessional and possible fraudulent. Customer service is rude. Already has a bad rating with NY BBB. "

"the worst online experience ever. I ordered a 40"LCD TV on 8/11, after paying extra for 7 to 9 day delivery,received tv on 9/02 called sales,customer service, and the ,manager, no one could provide shipping info. contacted Visa and they called merchant, TV was shipped that afternoon-buyer beware! "

"Smooth transaction and I had very good communications with customer service throughout the purchasing process. Everything was as described. The shipping and delivery was very good and the product was exactly as pictured and described. I am very pleased with the vendor and would definitely purchase from them again. "

"Pleasant folks. No hard sell. I was impressed with their service and their products. Every part of the order process was flawless. I could not have asked for a smoother transaction, and the fast shipping was a nice bonus. "

"Probably the best online order experience I have ever had! Great prices and service. Very fast shipping. Everything was as I would have wanted (expected). Items arrived on time in perfect condition. I would buy from them again with no hesitation! "

"Terrible company. Wil try to sell you a different model or refurbished one even though the website states 'brand new.' Don't waste your time here."

"After some initial bumps they made an exraordinary effort to correct some issues made in the ordering prrocess. They had, by far, the best price on the market for my TV"

"Second order, everything went very quickly and efficiently. I was very pleased. This is a competitively priced retailer with the right customer service team. A true model for other resellers to aspire to become. "

"Amazing, I just received my order which arrived exactly as described and exactly when promised. Merchandise selections are incredible and prices are quite competitive. I highly recommend this retailer. "

"These guys are great. Their product is first rate, they get stuff to you very quickly, and prices are quite competitive. "

"My order arrived when they said it would and in excellent condition, was very easy to use, and very well made. I would definitely buy from them again."

"Good customer service, product returns are painless. Very dependable merchant with excellent selections of top merchandise and up to date inventory control. I would order from them any time with no qualms. "

"SCAM, SCAM, SCAM - DO NOT ORDER FROM THIS PLACE!! I placed an order for a NEW 52" LCD TV and when I received my confirmation email, it stated I ordered a RESERVICED model. I have tried several times to call and cancel this order and I get jerked around. They don't respond back to emails either."

"I have ordered merchandise from your website multiple times and have always had a good experience. The prices are great, the free ground shipping is awesome, the orders always get here pretty fast and in excellent condition. I can honestly say that I have never had any problems. Highly recommended!!! "

"Outstanding customer service and free shipping on tons of stuff typically makes this retailer the cheapest online seller I trust. "

"absolutely, without a doubt the worst online shopping experience for me to date. ordered product april 25th. was told tv had been shipped. every bit of tracking information i was given was not accurate. after my attorney finally faxed them a letter on june 10th i was contacted by shipping company on june 13th. tv should be here june 17th. we'll see... every email contact towards company was ignored. phone calls were transferred around and employees were obnoxious and rude. pricing was the only reason i shopped here. i would go to best buy and pay inflated prices before considering this totally unprofessional whack-job of a company again. they portray themselves as a huge wholesale company when in essence they are a 20 employee team of rude "yankees" that have to order the product themselves before shipping it to the consumer. they have no stock of inventory. shoppers beware!! this was a nightmare and almost 60 days later including a letter from my legal counsel i still have no product. fuhget-aboud-it! oh, and notice how all the good reviews sound pretty much the same. you think their employees are writing those, duh? "

"Yet another great shopping venture accomplished at this store and as usual, I get 100% satisfaction. I don't need to bargain for stuff any longer. I am confident that you carry the latest and greatest offers available to meet my needs and to save me money in the longrun. "

"I was very pleased with my purchase from this Discount Electronics vendor. Your salesman was very helpful and quite knowledgeable about the items I wanted. The package arrived within 3 days of the phone order, just as he said it would. Your prices were the best around and I will gladly shop here again without hesitation. "

"The merchandise I received was just as described, with no problems. I didn't have to use customer service, since they sent the UPS tracking number by email. I'm a very happy customer and will be shopping with you again."

"I will definitely recommend this merchant to anyone who purchases products online. Great products, prices, and fast delivery. "