Pens N More

 
 

2 Reviews

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Nextag Seller Since 2009

Phone 888-453-3058 

Hours 9AM-5PM CST 

Fax 708-907-5457 

E-mail

customerservice@pensnmore.com 

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Recommend store No

Date 1/30/13 Rated by: erika12

" I placed an order, I paid, And I got nothing. Seller never dlivered anything "

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Recommend store No

Date 1/29/13 Rated by: Geraldo14

" I placed an order from their website (pensnmore.com) on 1/16/13. On 1/22/13 I received a tracking number, I checked the status and it said “to be delivered on 1/26/13. Since their business location is only about 120 miles away from me, on 1/24/13, I checked again hoping that it would get delivered sooner, that is when I found out the status read “delivered on 1/23/13” I email then right away. But it seems like all the employees are a bunch of kids working without any supervision and high on something. Customer Service responded “International orders may take longer to be delivered”. International orders? I email her back and ask her to contact the Postal Service, may be the package had been delivered somewhere else, and I told her that my order was not international, and we were both in the same state of Illinois. On 1/25/13, she replied with something totally irrational; she replied “Your order will be delivered on 1/24/13” So I replied “will be delivered on the 24th; CSR, total is the 25th. After that I requested for a name and phone number of a management member but that is when they just do not answer my emails any more. I need help resolving this issue, all I want is to get what I paid for. "

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