Pure Rapture

Store Information

Pure Rapture

Customer Service

Phone

 

Hours

 

Fax

 

E-mail

customercare@purerapture.com 

Info

All inquiries will receive a response with in 24 hours.  
 
Write a Review
About Seller Pure Rapture sells high quality sex toys made of body friendly materials. Every product is rated on power, vibe. level and material hygiene safety. Discreet shipping.
Payment Methods
 
American Express/Optima
 
MasterCard
 
Visa
 
Discover/Novus
 
Purchase Orders
Info All transactions are processed through PayPal.
Delivery Methods
 
Priority Next Day Air
 
Standard Next Day Air
 
First Class Air (2-3 days)
 
Standard Ground
Info Shipping Options Pure Rapture offers two delivery options: Standard Flat Rate Shipping * Our value option. $9.99 U.S. for one to 101 items. * Delivery is by Registered Air Mail * Our postal service is fast! Its stated goal is to “dispatch outward airmail parcels to the designated air carrier within the same day or the following working day”. This goal is accomplished 99% of the time. * Final delivery time is based on your country’s postal service. DHL Worldwide Express 2-day Shipping * Our fastest option. $34.99 U.S. for 1 to 101 items. * Free shipping insurance up to $100! * DHL will ship anywhere in the world in 2 business days for only $34.99 U.S. All orders are shipped with discreet packaging.
Return Policies
 
Money Back Guarantee: 14 days
 
Return Merchandise Authorization
 
Restocking Fee: 0%
 
Merchant Pays Return Shipping
Info Return Policy We check all items before they leave our warehouse to ensure they are working properly. We have a 14 day return policy for all items that are defective or broken during transport. If your item is broken upon arrival, please send of photo of it to customercare@purerapture.com. Please include your transaction number. If the photo clearly displays the damage, we will send a replacement. There is no need to return the damaged unit to us. If your item is defective, you will need to ship the defective item to our warehouse at your cost. Upon receipt, we will send the replacement item. Pure Rapture will provide free shipping for the replacement item. Please contact customercare@purerapture.com to assist with the return process. Pure Rapture will not accept returns of any used item, or any item without intact tags and in original condition.
Special Features
 
Secure Ordering/Payment System
 
Online Ordering Shopping Cart System
 
Online Order Tracking System
Info
Warranty Policies
Info If your item is defective, you will need to ship the defective item to our warehouse at your cost. Upon receipt, we will send the replacement item. Pure Rapture will provide free shipping for the replacement item. Please contact customercare@purerapture.com to assist with the return process. Pure Rapture will not accept returns of any used item, or any item without intact tags and in original condition.