QualityMatters.com
QualityMatters.com
5/5 stars
66 Reviews
Review Summary
 
  Last 30 days  
  Last 90 days  
  All Reviews  
Positive
 0 0 60
Neutral
 0 0 2
Negative
 0 0 4
Total Reviews
 0 0 66
Average Rating
      4.5
Page 1
Showing 1 - 20 of 66 reviews, sorted by Date
4/5 stars
Date: 11/14/08     Rated by: Andrea
"Ordering was fast and easy. I hope delivery and product condition are also great"
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5/5 stars
Date: 11/10/08     Rated by: Deborah
"Both selection and check-out was smooth as silk. Price was excellent as well."
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5/5 stars
Date: 11/5/08     Rated by: Ross
"Cheaper than eBay for same item and free shipping!!"
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3/5 stars
Date: 10/22/08     Rated by: Mary
"This is my first purchase with this company. I appreciated that they offered the lowest product price, however the shipping rate was twice what I found elsewhere. Still the overall dollar total came out the cheapest, so they got the sale! I hope I love my new convection microwave as much as those who reviewed it. Thank you."
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5/5 stars
Date: 10/22/08     Rated by: Don Lofink
"Very user friendly website. The prices are very competitive, with other online retailers."
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5/5 stars
Date: 10/20/08     Rated by: Harvey Bailey
"Really enjoyed the experience, so simple for some one who is not computer literature."
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4/5 stars
Date: 10/19/08     Rated by: Aaron Stryker
"This is the first time using Quality Matters it was easy and enjoyable."
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5/5 stars
Date: 10/12/08     Rated by: R. Vance
"The order process was quick and easy. They had the best price of a dozen retailers, including no tax and free shipping."
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5/5 stars
Date: 10/11/08     Rated by: Diane
"Site is easy to navigate. Smooth ordering process."
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4/5 stars
Date: 10/6/08     Rated by: Kyle Than
"Easy navigation. Easy to find products."
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5/5 stars
Date: 10/5/08     Rated by: Veronica
"Very nice website. Directions clear. Smooth transaction and good communication."
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5/5 stars
Date: 10/5/08     Rated by: DAVE MARTINEZ
"GREAT ++++++++++++++++++++++++++++++++++++"
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2/5 stars
Date: 9/24/08     Rated by: Jami
"Ordered something over 2 weeks ago, status just says shipped on Sept. 9, 2008, UPS says in transit. Can't get a hold of anyone from the website to check on this. I am a first time customer and I think I am going to be a last time customer. Not accessible enough."

Response from QualityMatters.com: "Hello, We apologize for not having anyone available at the time you tried to contact us but I assure you that we would have called back within a short period of time if you had left a message or sent us an email. Our phone number is toll free number is 1-866-725-9980. We can also be reached by email by clicking this link - http://www.qualitymatters.com/Ticket_New.asp. Please feel free to contact us for help with your order."   Date: Sep 30, 2008
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5/5 stars
Date: 9/24/08     Rated by: StillKickin
"Great website, excellent support staff for pre-sales email questions. Excellent price on Soleus LX140DB. Will recommend Quality Matters to all my friends. "
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5/5 stars
Date: 9/21/08     Rated by: David
"Ordering is easy and prices are great"
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5/5 stars
Date: 9/21/08     Rated by: BAngelo
"Excellent website, glad I found it and will be buying again. Easiest online purchase ever. Will tell everyone I know about this website."
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5/5 stars
Date: 9/16/08     Rated by: Nancy Mauldin
"They ask us not to mention pricing but that was a huge deciding factor. Website was very easy to use and I was able to quickly place my order. Overall good experience."
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1/5 stars
Date: 9/16/08     Rated by: unhappycustomer
"My Danby dehumidifier arrived in an unmarked box with no invoice. The danby box inside the larger box had the bottom cut off and the wheels appeared used. I think I may have been sold a refurbished model at full, new price. Customer service was extremely poor. Originally, I never received a receipt through the e-mail as promised. Only by requesting one again, did I receive a receipt. The unit does not work properly, and I am being told I have to contact the manufacturer directly, who of course tells me to contact who I bought it from. Save yourself the headache, don't buy from Quality Matters."
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4/5 stars
Date: 9/9/08     Rated by: Bob
"Looks fine to me"
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4/5 stars
Date: 9/9/08     Rated by: brian peceny
"I'll know more when I receive the item."
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