RadioShack

Store Information

Customer Service

Phone

1-800-843-7422 

Hours

 

Fax

 

E-mail

 

Info

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Payment Methods
 
American Express/Optima
 
MasterCard
 
Visa
 
Discover/Novus
 
Purchase Orders
Info Other forms of payment: RadioShack Answers Plus RadioShack Gift Card PayPal We do not accept: CODs Personal Checks Layaway Plans International Credit Cards (Banks outside of the United States) Important Information about Payment For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. RadioShack.com supports Verified by Visa (VbV), a security technology that authenticates your Visa card and ensures that only the authorized cardholder is placing the order. If the bank that issued your Visa card supports VbV, you may be prompted to enter your password or to sign up for VbV as you check out. You can also activate your current card now. RadioShack.com supports MasterCard SecureCode, a security technology that authenticates your MasterCard card and ensures that only the authorized cardholder is placing the order. If the bank that issued your MasterCard card supports MasterCard, you may be prompted to enter your password or to sign up for MasterCard SecureCode as you check out. You can also activate your current card now. PayPal is an alternate method for purchasing your order. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you're 100% protected against unauthorized payments sent from your account.
Delivery Methods
 
Priority Next Day Air
 
Standard Next Day Air
 
First Class Air (2-3 days)
 
Standard Ground
Info Shipping Methods and Costs Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order. At Checkout, you will be prompted to choose a shipping method for your item(s). (Please note that some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during Checkout prior to the completion of your order. Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. Generally, you will have the option of upgrading your shipping method for faster delivery (such as Two Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and accepted by 10:00 a.m. CST (11:00 a.m. EST) or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States. Shipping Surcharges Some items may be subject to additional shipping and handling surcharges due to: size or weight shipping destination You will be provided with the total shipping cost for your order during Checkout.
Return Policies
 
Money Back Guarantee: 30 days
 
Return Merchandise Authorization
 
Restocking Fee: 0%
 
Merchant Pays Return Shipping
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Special Features
 
Secure Ordering/Payment System
 
Online Ordering Shopping Cart System
 
Online Order Tracking System
Info