Date 2/15/12 Rated by: Rhonda Humphries Verified Buyer

"I like your site very much. Can't wait for my pants to arrive."

Date 12/11/11 Rated by: Carole M. Lalande Verified Buyer

"Was able to find exactly what I wanted, wallet with ample room for cards and belts."

Date 10/13/11 Rated by: johanna forman Verified Buyer

"Very poor checkout experience. I had to enter my credit card information 12 times -EXTREMELY DISCONCERTINg - and no one was available the telephone number listed to assist with questions about this occurence and help with check out. This sort of experience makes on wonder whether one's credit card information is being stolen."

Date 3/11/11 Rated by: Kristie Terlizzi Verified Buyer

"It took about two weeks for the Nauge Jackets I bought to ship and for me to receive them.. It was well worth the wait! They are beautiful."

Date 2/21/11 Rated by: Sandra Verified Buyer

"Web site has easy navigation. On-line chat service is terrific. I'm bookmarking this site."

Response from Sarahsuniverse.com: "Hi Sandra, Thank you for the positive feedback! We are constantly working on improving Sarahsuniverse.com. We look forward to serving you again in the near future! -Sarahsuniverse.com" Date Feb 22, 2011

Date 2/21/11 Rated by: ALICIA Verified Buyer

"pURCHASED FAUX FUR FULL LENGTH COAT. BEAUTIFUL. DRAPES BEAUTIFULLY AND ELEGANTLY. WORE TO MY DAUGHTER'S FEB WEDDING. LINING IS EXCELLENT. KEPT ME WARM IN SUB FREEZING TEMP. BLOCKED WIND. WAS ASKED SEVERAL TIMES IF FUR WAS "REAL". BUTTON AT NECK WAS SEWN ON FIRMLY. CLASPS ARE HIGH CLASS-WHAT WOULD BE USED IN "REAL" FUR COAT. THANK YOU."

Response from Sarahsuniverse.com: "Hi Alicia, Thank you so much for your positive feedback. We are thrilled the coat was worn for such a great occasion. We look forward to serving you again in the near future! -Sarahsuniverse.com " Date Feb 22, 2011

Date 1/28/11 Rated by: helen Mehler Verified Buyer

"I signed up to be on your e-mail list--with its discount but the discount was not give to me. additionally, I had to enter my credit card information THREE times. Why did your order department not receive it the first time??? "

Response from Sarahsuniverse.com: "Hi Helen Mehler, Thank you for your feedback. We are constantly trying to improve our customer shopping experience. The discount is given in the form of a coupon code which is emailed to you. You must then enter it upon checkout. Sorry you had to enter your credit card 3 times. There might have been an error, and therefore, for security purposes, the CC number is erased by the system. We look forward to serving you in the future! " Date Feb 1, 2011

Date 1/20/11 Rated by: Chelsea Verified Buyer

"Great Selection, reasonable prices. I live in Canada, so it's nice to see duties not being charged."

Response from Sarahsuniverse.com: "Chelsea, Thank you for your feedback. It is much appreciated! " Date Feb 12, 2011

Date 1/16/11 Rated by: Patricia Manrique Verified Buyer

"Buying in Sarah's Universe is a wonderfull experience. It is very fast and easy."

Response from Sarahsuniverse.com: "Patricia, Thank you for your feedback. We are very happy to hear you had a wonderful experience shopping with Sarahsuniverse.com. We look forward to serving you in the future!" Date Feb 12, 2011

Date 1/14/11 Rated by: sharon hammons Verified Buyer

"you have some of the nicest coats i have ever seen for the price that you sell them."

Date 1/13/11 Rated by: Amelia Wells Verified Buyer

"Since I have not received the package yet, I would have to say it is less than poor."

Response from Sarahsuniverse.com: "Amelia, Thank you for your feedback. Your order was placed Dec. 31, 2010. As many delivery services were closed for the holidays, it shipped Jan. 5, 2011 via FedEx ground and was delivered Jan. 13, 2011 (having gone from east to west coast) We look forward to serving you again in the future! " Date Feb 12, 2011

Date 1/6/11 Rated by: Luiz Pires Verified Buyer

"I'm very satisfied with my purchase"

Response from Sarahsuniverse.com: "Luiz, Thank you for your feedback. We are thrilled you are satisfied with your purchase. We look forward to serving you again in the future! -Sarahsuniverse.com " Date Feb 12, 2011

Date 1/2/11 Rated by: Judy Verified Buyer

"I LOVE IT! They had exactly what I wanted for Christmas! YEA!!!!"

Date 1/2/11 Rated by: Diane Doyle Verified Buyer

"When I called for additional information, the CSR was rude."

Response from Sarahsuniverse.com: "Diane, Thank you for your feedback. We apologize if our customer service representative was rude. We have taken steps to improve the situation. Your comments help us improve our customer service. " Date Feb 12, 2011

Date 12/31/10 Rated by: Amelia Wells Verified Buyer

"My shopping experience has not been completed until I receive the product. Therefire I can not give a rating."

Date 12/30/10 Rated by: Theresa Tucker Verified Buyer

"Did not see the 10% discount for registering for newletter come up on order."

Response from Sarahsuniverse.com: "Hi Theresa - We will gladly credit you the 10% off your order! The 10% discount is emailed once you register for Sarahsuniverse.com newsletter. Thank you - we appreciate your feedback! -Sarahsuniverse.com " Date Jan 1, 2011

Date 12/25/10 Rated by: Danielle Verified Buyer

"awesome!"

Date 12/16/10 Rated by: helene Verified Buyer

"needed to exchange a coat, the process was easy, customer service was excellent. love the coat too."

Date 12/13/10 Rated by: Shane Verified Buyer

"Prices were great "

Date 12/1/10 Rated by: Denise Verified Buyer

"I was so impressed! this coat I wanted so bad was out in my size. They emailed me right away and said it was in and I ordered it.. Yeah.. I will be warm this winter. Thank you!"