Sheplers

Store Information

Sheplers

Customer Service

Phone

1-888-835-4004 

Hours

24/7 

Fax

 

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About Seller Western wear and Sheplers has been synonymous for over 100 years. Begun in a modest storefront in Wichita, Kansas, Sheplers has become the world's leading provider of apparel and accessories for the country/western lifestyle including: traditional cowboy wear, fashionable western wear, country inspired casual wear and authentic work gear. Consumers have the ability to shop wherever and whenever it is convenient for them: in one of our 15 stores across the US, online 24/7 at Sheplers.com or via its extensive catalog offering. Sheplers proudly carries some of the world's best known brands from Wrangler, Levi and Cinch to Justin, Lucchese, Ariat and Nocona, to Stetson to Carhartt and Montana Silversmiths, and much more all under one roof. We cater to men, women and children whether they are looking for a complete outfit, a fun accessory to finish off a special look, or a great piece of home decor. In fact, we carry over 2000 pairs of boots and can fit virtually any size foot. Widely known for its outstanding customer service, Sheplers was recently rated as one of the top ten of all catalogs in terms of customer satisfaction in the US. Sheplers, since 1899, and still going strong.
Payment Methods
 
American Express/Optima
 
MasterCard
 
Visa
 
Discover/Novus
 
Purchase Orders
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Delivery Methods
 
Priority Next Day Air
 
Standard Next Day Air
 
First Class Air (2-3 days)
 
Standard Ground
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Return Policies
 
Money Back Guarantee: 30 days
 
Return Merchandise Authorization
 
Restocking Fee: 0%
 
Merchant Pays Return Shipping
Info Can I Return My Purchase? Sheplers.com will gladly accept your returns for exchange or credit within 90 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn). Sorry, no returns on monogrammed merchandise. Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition. When trying on boots, be sure to walk in carpeted areas until you are sure that your boots fit correctly. A $5.00 restocking fee applies to special order items. How To Ship Your Return or Exchange Sheplers makes it easy to return your item by printing your own shipping label. This saves you time and you avoid additional shipping expense (a small handling fee of $10 will be deducted from your refund). Click here to create your return shipping label. (U.S. Customers Only) Allow 2-3 weeks for your return or exchange to be processed. On all exchange orders, Sheplers pays the shipping expense to send you your replacement item. Click here if you need a new return form. NOTE: If you are outside the United States and wish to return your package, you will cover any applicable Cash On Delivery (COD) charges. To return your package from outside the U.S., send directly to: Sheplers Returns 4950 S. Laura Wichita, KS 67216
Special Features
 
Secure Ordering/Payment System
 
Online Ordering Shopping Cart System
 
Online Order Tracking System
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