"Ordered a Nikon 24-70 f2.8/G ED lens on Tuesday afternoon. Lens arrived Friday morning. Great price! Delivered as stated!"

"Ordered a lens on Monday which was out of stock at other large photo stores i usually visit. Sigma called to just verify the shipping address, and i had the lens the next day. Great Job!!!"

"Excellent Store in every way, great prices, best service, fast delivery, etc."

"Following is a copy of e-mail sent to sigma4less: Please cancel my order of 10/11/08 (see below) and refund the cost to my credit card. Also note that I ordered this on Saturday, October 11th with a 2 day UPS Air delivery. Like many, I googled for the item that I was looking for. I found the camera lens on your website and ordered it...there was no mention of any vacation schedule on the order page or anywhere else following in the order procedure. Thus, I expected the camera lens to arrive in time for a birthday present on Weds., October 15th. When the item did not arrive, I finally returned to your website on October 17th and found the vacation schedule. I then found that my (UPS 2nd Day Air) order will not likely ship until October 23rd! A birthday present did not arrive on time due to lack of disclosure on the order itself. If you're going to put your vacation schedule out there...put it in the place that it will do the most good...on the order page! I also note that the vacation began at noon on 10/13; why was my order not processed and shipped at that time? And if not possible to ship, why was I not notified immediately? I am not pleased!"

Response from Photo 4 Less: "Dear Customer, We were very disturbed to hear your experience. We had our holiday schedule posted on all pages of our website starting 10/6/08. However, if you feel that your order should have been shipped earlier we will try to compensate you. Please email to customer@sigma4less.com. Trudy Eng"   Date: Oct 31, 2008

"Ordered a Canon Lens which was delivered quickly. I wanted to return the lens and was emailed back to return it. Tracked thru FedEx but could not deliver to the address given Business closed or not available. Be careful with this place, think I am going to be out 1K here. They sent lens which looked new in plain box!"

Response from Photo 4 Less: "Dear Sandy I was extremely concerned to hear your experience with our company. We were closed for 2 weeks due to holiday, so that is probably why your package could not be delivered. Please email me at customer@photovideo4less.com if your problem has still not been resolved. Trudy Eng"   Date: Oct 31, 2008

"I got a brand new sigma lens that failed after 3 days. I returned it within 7days and got a new Nikon lens a week later. Their shipping is a little high, but there was no phone wait time (same person) and their items are new as stated. Their prices are on average the cheapest I have seen for lens. Also a great selections too."

"Sent the package using Priority Mail instead of ordered (and paid) Express Mail. It's over a week, and I still didn't receive it."

"I bought a Tamron AF70-300mm for my digital Canon. Very fast delivery, well packaged and at a very good price. They beat all the other big name online camera stores as far as price is concerned."

"They ship what they say they will. They answer the phone when you call. They are very reasonable for returns. Buy with confidence"

"Sigma4less, had the product I was looking for and at a very good price. The checkout was easy. Looking forward to shooting with my new lens on vacation."

"Sigma 10-20MM f4-5.6 Nikon Mount lens. Great Communications, Fast Shipping, Lens arrived without issue. Prices were better than any other site on the internet for this lens. Very happy with the professional way Sigma4Less handles it's business transactions, and would not hesitate to order from them again in the future."

"The lens was shipped the 1st working day after I booked the order. Packaging was ok and the merchandise was received in good condition. The Bower 85mm UV filter was oily and dirty in its orginal container.This would not be evident until removed from the container. I would buy from Sigma 4 Less again."

"I was a long time customer to B&H and want to try this retailer. I think I have been patient enough so far. Please be careful. Don't put yourself in horrible experience I have been through in return of couple of dollars saving. (1) Send expensive lens in poor packaging. (2) web site said Hoya 72mm SHMC is in stock but it was not. (3) Sigma4less did not notify the out-of-stock item and process the order. (4) Return process has been stuck even if I verified the delivery in USPS tracking system and no response on my email. (They were quick like 10 minutes when they want to do) (5) No response on my emails from customer support I don't understand why this retailer has high ratings here. Please be careful on this. Even though I check resellerratings.com before purchase, it seems to be incorrect. I want to leave alarm to people who want to save couple of dollars. "

"The website is great because (unlike many other online photography stores) they let you search by camera mount. This makes it very easy to find the lenses they sell for your particular camera and not have to weed through 100's of others. Order was shipped promptly with no hassles."

"got a sigma 70-200 2.8 got here fast product just as I expected ans was a great price"

"Good site and great price on lens. Filters were priced too high and I could not find close up diopters so I purchased both elsewhere."

"Quite smooth. They should provide a link on thier home page to clarify payment conditions - like the one which requires new customers to fax a copy of their credit card to them. Currently it comes as a surprize towards the end of the process."

"Customer service rude and helpless. Putting me on hold after every question or transferring me from one person to the other is now the best way of dealing with a customer."

"I couldn't be happier! I ordered a Canon lens worth $1199.00 and two days later, I had the lens. The site is very well laid out and the staff is VERY professional. With all the fraud on EBay and the Internet, It's releaving to find an on-line store that I can TRUST and I would fefinately reccommend Sigma4Less to anyone. Now, when I am kooking for camera parts, I go to sigma4Less first! "

"Web site easy to navigate. Wide selection of product at great prices. Just ordered my wife a Sigma 18-200mm lens for Christmas and requested 3 day select shipping. Will reserve final opinion until product arrives, but so far I have to say the experience has been above average."