South Cypress Floors
South Cypress Floors
5/5 stars
21 Reviews
Review Summary
 
  Last 30 days  
  Last 90 days  
  All Reviews  
Positive
2 5 20
Neutral
0 0 0
Negative
0 0 1
Total Reviews
2 5 21
Average Rating
 5.0  5.0  4.7
 
Showing 1 - 20 of 20 positive reviews, sorted by Date
5/5 stars
Date: 10/31/09     Rated by: maryssews
"We are extremely pleased with the selection, ordering process, communications and delivery on the flooring we ordered. The Mullican hardwood flooring looks beautiful! We would definitely recommend both South Cypress Floors and this particular product. PS - we did the installation ourselves - a 64 yr old and a 59 yr old - and it was worth the work involved."
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5/5 stars
Date: 10/17/09     Rated by: dvdlee98
"I'm very satisfy with the customer support and the product I bought from South Cypress Floors. Initially, I was a bit concern due to the huge price different between my local store vs buying on-line. I was able to save over 30% by shopping on-line. The flooring was delivered on time and without any damages. Although the underlayment shipment was incorrect. The problem was fixed by customer service within a day after I have notified them. I will definitely buy from them again! "
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5/5 stars
Date: 9/30/09     Rated by: xkhawaja
"Rapid and excellent service. I had an issue with the original order which was addressed promptly and resolved courteously and I was fully satisfied with the completion of my order. On receipt of the granite tiles, everything was intact, many thanks."
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5/5 stars
Date: 9/11/09     Rated by: EileenBuck
"Great service, kept me advised on what was happening with order at all times."
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5/5 stars
Date: 8/25/09     Rated by: NeilS
"I have always been told that in selecting a service provider or vendor you can have TWO of these three items: Price, Service, and Selection! South Cypress HAS ALL THREE. These guys are GREAT and I give them a FIVE STAR rating!! Bottom line: BUY FROM THEM!!! Every thing was as promised and they kept me posted every step of the way! NS Louisville, KY"
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5/5 stars
Date: 8/11/09     Rated by: sidneytrent
"South Cypress Floors is great! They were very helpful when I called and emailed them for information on their products. GREAT prices and NO seconds! Delivery time was awesome. Product received was exactly as ordered and the same as the samples I had seen. I highly recommend this company."

Response from South Cypress Floors: "Here at South Cypress Floors we want to thank everyone for giving such helpful feedback on our products and services. We look forward to working with each and every one of you again in the future. Your feedback helps us improve our customer service and has made us a better company. Thanks again!"   Date: Aug 26, 2009
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5/5 stars
Date: 8/5/09     Rated by: 21stcc
"Great Customer Service, excellent email confirmations and superb products. I would recommend South Cypress hands down!"
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5/5 stars
Date: 8/3/09     Rated by: mrslisasharma
"Customer service is pro-active and responsive. This was the best major purchase experience I've ever had online!"
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5/5 stars
Date: 7/29/09     Rated by: SEKIN
"So far, so good. I am pleased that I have already been contacted about my order. Thank you."
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5/5 stars
Date: 6/25/09     Rated by: debbog
"you were prompt and followed up to let me know when to expect my shipment. "
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5/5 stars
Date: 6/5/09     Rated by: mottinnjp
"good price, fast shipping, quick response to questions =excellent!"
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5/5 stars
Date: 6/1/09     Rated by: sweetharsh
"Awesome customer service and great prices. I could not be happier with this experience. Saved $200 over what I would have paid locally."
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5/5 stars
Date: 6/1/09     Rated by: AliRis_4442932
"South Cypress Floors is a great website and the staff is super helpful. I encountered a little bump in the road, but South Cypress Floors came thru for me and made right on the order. I really appreciate the time and effort they took to make sure my order was fulfilled. All internet websites should be this great! I will definitely be shopping with South Cypress Floors in the future. Thank you so much!!!"
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5/5 stars
Date: 5/8/09     Rated by: kaef
"Placed an order for tile after having questions answered promptly from saleman online. Order was processed, shipped and received within 1 week!! Was hesitant to order online but read good reviews which helped me risk it. Product is perfect, great service, would buy from them again anytime. "
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5/5 stars
Date: 4/29/09     Rated by: mwgreenwood
"South Cypress had excellent service. They were very attentive and accommodating, even writing me up 3 different estimates for different tile companies- anticipating my needs. They were super cost effective, and got me my tile within the week I ordered it. Great experience!"
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5/5 stars
Date: 4/16/09     Rated by: DonnaJP
"Thank you for the quick service -- the tile arrived even before your e-mail ship date notification did!"
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5/5 stars
Date: 4/7/09     Rated by: cdaughtrey1
"Unbelieveable! I ordered my tile and it was shipped out the next day! From order to delivery less than a week! Great price!"
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5/5 stars
Date: 3/20/09     Rated by: carmine_4378492
"I found your sails person knowledgeable and most helpful. "
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5/5 stars
Date: 3/7/09     Rated by: Barb04289
"Very impressed with the customer service. They answered my email right away, were able to contact me to complete transaction, and even helped direct me in solving credit card glitch. Looking forward to doing more business with this site."
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4/5 stars
Date: 3/5/09     Rated by: askulik
"South Cypress was excellent in all aspects. However, R & L Carriers contracted out by South Cypress made us save a 3 hour window to accept delivery and was unable to make it. We called the delivery service when they still had 1 hour left to deliver to get a status. They apologized and said it would be several hours late. Poor communication on their part."
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