SquareTrade
 
5/5 stars
962 Reviews
Review Summary
 
  Last 30 days  
  Last 90 days  
  All Reviews  
Positive
5 24 919
Neutral
0 0 11
Negative
0 1 32
Total Reviews
5 25 962
Average Rating
 4.8  4.7  4.7
Page 1
Showing 1 - 20 of 962 reviews, sorted by Date
5/5 stars
Date: 10/23/09     Rated by: rers52
"though this buy had many speed bumps none of them were the fault of the seller i am extremely grateful for the patience, caring, and wholeheartedness that went into this transaction for all of my future needs i will look first to see what you have and if you can help me thank you!"
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5/5 stars
Date: 10/16/09     Rated by: Randy987
"Everything moved along great I excepted a Hassal but to my suprise they did everything they said they would do I highly recomend them & I will contue useing them Great Job I give you 5 Stars"
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5/5 stars
Date: 10/15/09     Rated by: wrestler3025
"I purchased a bluetooth for my phone in June of 2008 and added on a SquareTrade warranty with it. I'm glad that I did! Last week I had a problem with the mic in the bluetooth, so I started a claim. It was easy to do, and they were very fast at processing my claim. I'm going to use SquareTrade for all of my warranties now:-)"
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5/5 stars
Date: 10/15/09     Rated by: yeahoo
"I have used SquareTrade services for several years. THEY ARE THE BEST!!! They make the claim process as painless as possible. Even if they initially deny a claim, they allow the customer an opportunity to explain why the claim should be approved. If the customer's explanation has merit, they will reverse their decision in favor of the customer. SquareTrade representatives are professional and caring. SquareTrade is trustworthy."
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4/5 stars
Date: 10/13/09     Rated by: normalee35757
"Only issue I have had with SquareTrade (and I have several warranties with this good company) is getting one of my receipts on file with them. I don't have a landline, hence, no fax. I've emailed PDF file of receipt twice and it's still not there. I have filed two claims with them on other items and they've been wonderful. Everything handled very professionally and quickly. I will continue to purchase warranties through them."
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5/5 stars
Date: 10/4/09     Rated by: JackieNolder
"I am very pleased with Square Trade. I always look for sellers who offer ST warranties as I know they can be trusted!"
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5/5 stars
Date: 10/2/09     Rated by: AZComputerMan
"I had an old inkjet printer on a SquareTrade warranty. When the printhead kept jamming, I was afraid they were going to have me send it somewhere at my expense for a dubious repair. Instead, with no hassle, they refunded the entire original amount I paid for the inkjet printer. Great service, would definitely recommend!"
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5/5 stars
Date: 10/2/09     Rated by: argento43t
"My warranty claim was handled very professionally and expeditiously with my receiving reimbursement within 24 hours of providing the necessary information via email. Ever since I became aware of SquareTrade Warranties, I have never purchased a warranty from any company other than SquareTrade. I currently have approximately 10 warranties with SquareTrade because I am confident that any warranties I purchase from them will be hassle free and cost much less than any other company. "
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5/5 stars
Date: 9/30/09     Rated by: thorboy55
"No problems, totally professional. Will buy from again."
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5/5 stars
Date: 9/30/09     Rated by: jeffsanchezjr
"Man, It's Hard to find a CO. that really cares well i found one SQUARE TRADE"
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5/5 stars
Date: 9/25/09     Rated by: user1991322
"Square Trade is a no-brainer. I buy a warranty for all my phones, computers, etc. It is a low flat fee and then when if you need to make a claim there are no hassles and they don't charge a deductible. Don't be fooled by the warrenties you get from your phone company... they will always charge you a deductible to get a new phone. Not Square Trade. Everything is soooo easy. People are nice too. Never had a problem and I have lots of warranties with them and have had to put in a few claims and always get top notch service. Really, do this. "
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5/5 stars
Date: 9/20/09     Rated by: toolboyblue
"My recent experience with SquareTrade was truly a postive one. I have never had such a positive cutomer service experience such as the one SquareTrade provided. Not only was my claim addressed swiftly, it was virtually effortless for me as a customer. "
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5/5 stars
Date: 9/16/09     Rated by: issacsasso
"EXCELLENT SERVICE FAST RESPONSE."
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5/5 stars
Date: 9/16/09     Rated by: sandyBalistrier
"There was a very fast turn around on my repair. It was fast and simple. I am very happy I purchased insurance through Square Trade."
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5/5 stars
Date: 9/8/09     Rated by: happyveryhappy
"I had never before used Square Trade and was very reluctant, but decided to go ahead. Glad I did. My phone after about 16 months had computer problems and went out. The communication with Square Trade was second to none. Super polite, blazing fast response times and did EVERYTHIHG they advertise. Communications were fabulous beyond words. I was shocked to have such great and timely service from a company via the interent. I will be and my family will be customers for life. Thank you for helping with my situation on my cell phone. Glad you were there for me. All the Best. "
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1/5 stars
Date: 9/3/09     Rated by: Michael_4520292
"So I filed a claim for water damage, the phone and I slipped and fell into a river while fishing. I purchased the ADH coverage but the claim was denied. Word to the wise avoid them."

Response from SquareTrade: "Hi Michael: Thanks for your feedback. We've reviewing and revisited your record with the additional information submitted. If there is still some confusion in the matter - we’d like to get it sorted out as quickly as possible! Please contact Kord, our Customer Experience Manager at 877-WARRANTY so we can assist you with this matter. Regards, Naomi – SquareTrade Team"   Date: Sep 10, 2009
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5/5 stars
Date: 8/20/09     Rated by: catilley1092
"SquareTrade is a AAA+++ company. I bought a Dell Latitude D610 laptop in Feb 2009. Fortunately,I bought a warranty from SquareTrade. The hard drive went bad,I contacted them and they were very professional and were very concerned about my issue. Once I told them the diagnostic codes,I was told I would most likely receive a full refund for my product. They sent me a shipping label by email. I returned the product,they notified me upon receiving it,less than 6 hours later I was notified that I would receive a full refund and gave me a link to claim it.Three days later,I had my money back. I would HIGHLY recommend SquareTrade to anyone. They are the best and the process was very easy."
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5/5 stars
Date: 8/19/09     Rated by: nealdarty
"Kids busted the lcd screen on my blackjack II the other day, filled out the claim, and in about three hours I had a prepaid shipping label in my inbox. I sent the phone in and it took about 3 days and I got it back repaired and still had all my data on the phone. Process was super easy and quick. I was very happy with the service. "
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4/5 stars
Date: 8/18/09     Rated by: vickyp
"My laptop took over a month to get fixed and returned due to delay in getting parts. Why the good review? Because SquareTrade gave me a refund on the warranty while still continuing coverage. Best way to fix a bad situation that was not really their fault."
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4/5 stars
Date: 8/15/09     Rated by: debby_4505680
"square trade is outstanding, My razor phone just died and they mailed me a prepaid sticker, I mailed it and within 3 days they had inspected it found it to be bad & put a refund in my pay pal account. thanks "
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