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Reviews
Showing 1 - 20 of 20 reviews from the last 90 days, sorted by
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Date: 11/24/09
Rated by: Shey53
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"The process was quick. We received a resonse within a day about our warranty claim. We had a blackberry and the only setback is they require you to send it in, and if you don't have a backup phone, your just out of luck. However they provide the shipping free of cost to you,so in the end we still lucked out and received a full refund for the phone!"
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Date: 11/21/09
Rated by: Shari_4609251
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"Thanks Square Trade for an excellent transaction, complete with prompt service, attention to detail, and a generous resolution. This excellent service has allowed me to maintain the correspondence necessary to complete this transaction without taking unnessessary time to do so. I love it when I don't have a big hassle to complete a transaction!!! "
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Date: 11/12/09
Rated by: rebreeze
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"Square Trade lives up to their promises. I made two claims and Square Trade resolved both efficiently and quick! Small price to pay for peace of mind in purchasing electronics and such."
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Date: 11/9/09
Rated by: lordandlife
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"Been a customer for a couple years and really haven't needed warranty until recently. Great service and easy process with the whole ordeal. Very happy with SquareTrade."
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Date: 10/23/09
Rated by: rers52
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"though this buy had many speed bumps none of them were the fault of the seller i am extremely grateful for the patience, caring, and wholeheartedness that went into this transaction for all of my future needs i will look first to see what you have and if you can help me
thank you!"
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Date: 10/16/09
Rated by: Randy987
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"Everything moved along great I excepted a Hassal but to my suprise they did everything they said they would do I highly recomend them & I will contue useing them Great Job I give you 5 Stars"
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Date: 10/15/09
Rated by: wrestler3025
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"I purchased a bluetooth for my phone in June of 2008 and added on a SquareTrade warranty with it. I'm glad that I did! Last week I had a problem with the mic in the bluetooth, so I started a claim. It was easy to do, and they were very fast at processing my claim. I'm going to use SquareTrade for all of my warranties now:-)"
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Date: 10/15/09
Rated by: yeahoo
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"I have used SquareTrade services for several years.
THEY ARE THE BEST!!!
They make the claim process as painless as possible.
Even if they initially deny a claim, they allow the customer an opportunity to explain why the claim should be approved. If the customer's explanation has merit, they will reverse their decision in favor of the customer.
SquareTrade representatives are professional and caring.
SquareTrade is trustworthy."
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Date: 10/13/09
Rated by: normalee35757
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"Only issue I have had with SquareTrade (and I have several warranties with this good company) is getting one of my receipts on file with them. I don't have a landline, hence, no fax. I've emailed PDF file of receipt twice and it's still not there.
I have filed two claims with them on other items and they've been wonderful. Everything handled very professionally and quickly. I will continue to purchase warranties through them."
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Date: 10/4/09
Rated by: JackieNolder
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"I am very pleased with Square Trade. I always look for sellers who offer ST warranties as I know they can be trusted!"
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Date: 10/2/09
Rated by: AZComputerMan
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"I had an old inkjet printer on a SquareTrade warranty. When the printhead kept jamming, I was afraid they were going to have me send it somewhere at my expense for a dubious repair. Instead, with no hassle, they refunded the entire original amount I paid for the inkjet printer. Great service, would definitely recommend!"
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Date: 10/2/09
Rated by: argento43t
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"My warranty claim was handled very professionally and expeditiously with my receiving reimbursement within 24 hours of providing the necessary information via email. Ever since I became aware of SquareTrade Warranties, I have never purchased a warranty from any company other than SquareTrade. I currently have approximately 10 warranties with SquareTrade because I am confident that any warranties I purchase from them will be hassle free and cost much less than any other company. "
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Date: 9/30/09
Rated by: thorboy55
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"No problems, totally professional. Will buy from again."
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Date: 9/30/09
Rated by: jeffsanchezjr
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"Man, It's Hard to find a CO. that really cares well i found one SQUARE TRADE"
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Date: 9/25/09
Rated by: user1991322
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"Square Trade is a no-brainer. I buy a warranty for all my phones, computers, etc. It is a low flat fee and then when if you need to make a claim there are no hassles and they don't charge a deductible. Don't be fooled by the warrenties you get from your phone company... they will always charge you a deductible to get a new phone. Not Square Trade. Everything is soooo easy. People are nice too. Never had a problem and I have lots of warranties with them and have had to put in a few claims and always get top notch service. Really, do this. "
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Date: 9/20/09
Rated by: toolboyblue
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"My recent experience with SquareTrade was truly a postive one. I have never had such a positive cutomer service experience such as the one SquareTrade provided. Not only was my claim addressed swiftly, it was virtually effortless for me as a customer. "
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Date: 9/16/09
Rated by: issacsasso
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"EXCELLENT SERVICE FAST RESPONSE."
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Date: 9/16/09
Rated by: sandyBalistrier
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"There was a very fast turn around on my repair. It was fast and simple. I am very happy I purchased insurance through Square Trade."
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Date: 9/8/09
Rated by: happyveryhappy
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"I had never before used Square Trade and was very reluctant, but decided to go ahead. Glad I did. My phone after about 16 months had computer problems and went out. The communication with Square Trade was second to none. Super polite, blazing fast response times and did EVERYTHIHG they advertise. Communications were fabulous beyond words. I was shocked to have such great and timely service from a company via the interent. I will be and my family will be customers for life. Thank you for helping with my situation on my cell phone. Glad you were there for me. All the Best. "
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Date: 9/3/09
Rated by: Michael_4520292
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"So I filed a claim for water damage, the phone and I slipped and fell into a river while fishing. I purchased the ADH coverage but the claim was denied. Word to the wise avoid them."
Response from SquareTrade: "Hi Michael:
Thanks for your feedback. We've reviewing and
revisited your record with the additional
information submitted. If there is still some
confusion in the matter - we’d like to get it
sorted out as quickly as possible!
Please contact Kord, our Customer Experience
Manager at 877-WARRANTY so we can assist you
with this matter.
Regards, Naomi – SquareTrade Team"
Date: Sep 10, 2009
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