"Excellent service--e-mail, prepaid shipping, 3 days later approved and next day money back to paypal --can't beat that"

"The individuals I talked with were helpful and answered my questions. There was no hassle from Square Trade's end for refunding the money on the insured item and the refund was same day."

"Flawless claim. I had a car stereo that was a refurb and it went out within an hour of using it. I filled out what happened online, a few days later I received and email with my UPS label. A week later I sent off the package and 5 business days later I had my money back in my Paypal account. I have sinced purchased 2 more SQT warranties and will continue to use them. Great prices, Great service."

"I was impressed with how quickly they refunded my money. The communication via email was wonderful. The customer service person I spoke with on the phone, however, was very rude. She accused me of waiting until the manufacturer's warranty on my phone expired just so SquareTrade would have to refund my money. In light of her attitude, I was surprised at how easy the process actually was. Other than that, pleasant experience."

Response from SquareTrade: "Hi Jodie, Sorry you had a bad experience. We built our business on excellent customer service so when we hear about situations like this, we try learn from them and do our best to make them right. If you wouldn't mind sending an email to our Customer Experience Manager, Kord (kordhelps@squaretrade.com), he'll work with you to make sure you're satisfied with SquareTrade's service again. I hope we can do better next time. Regards, Naomi, The SquareTrade Team"   Date: Jun 30, 2009

"I have had two claims with square trade - my dvd players stopped working within a year. They were incredibly quick with returning my money, extremely convenient with the full process. I'm already purchasing my next warranties!"

"I was very impressed with the timeliness of filing my claim and recieving my money back on my claim. I would definitely recommend and use square trade again in the future. Thanks!"

"I have had 2 claims with Square Trade. Both were very fast, easy and trouble free. I would highly recommend Square Trade. I have 8 or 9 warranties with them now and will have more. Thanks Square Trade!!"

"Incredibly fast & courteous service. Well worth the price."

"Excellent Service. One phone call and everything was professionally taken care of. Well worth the money spent on the warranty."

"This was the first time I purchased a warranty from Square Trade and I will recommend them to everyone. They handled my claim extremely fast and everyone was very helpful with every step of the claim. Thanks!"

"I got my money back for 2 cellphones that started having problems. Thank you, Squaretrade. You are #1!!!"

"I have used the SquareTrade Warrantys for around 5 of my items that I own so far. I have already had to file a claim on 3 of them, and have had no problem whatsoever with them. They are very prompt with their service and I look forward to insuring all my future electronic items with them. You go SquareTrade!! You are the best!!"

"Very pleased with service, will buy again."

"The claim was handled very professionally and the money was returned in a timely manor. I will use them again when I buy my replacement unit."

"I was skeptical when I purchased the warranty from Square Trade for my Nokia cell phone. After 19 month my cell phone stopped working and I contacted Square Trade. They advised to send the phone in for repair and included free USP shipping. Shortly after I send the phone in, they discovered that the phone would cost more money to repair than refund me my full purchase price. I will always insure my electronics now via Square Trade. I purchase numerous Warranties from Best Buys and was never happy. Most of the time they claimed the electronic device stopped working because of poor handling. Thank you Square Trade. "

"Absoluty do not use them! I filed a claim for a camera that was only three months old. Filed the claim on-line and reveived a response within a second. Sorry we can't help you. I own three warranties by them. My first claim. I will NEVER spend another dime for square trade. DON'T WASTE YOUR MONEY!"

Response from SquareTrade: "Hi Judith, We¿re sorry you are upset. It¿s not easy to have to deny a claim and never a pleasant job to have to tell anyone ¿no¿. Unfortunately, accidental damage is not covered under our standard Care Plan. With that said, we are absolutely committed to making sure our customers are happy ¿ so please contact us at kordhelps@squaretrade.com and he will review and revisit your claim. Regards, Jacqi W., SquareTrade"   Date: Jun 12, 2009

"Very pleased with the speedy process fulfilling my claim! First time EVER purchasing a warranty, will purchase again."

"Excellent very easy and fast action thanks, recommended."

"Very nice warranty, I highly recommend Square Trade warranties to anyone! They are Fast and curtious, There service speaks for itself!"

"Very competetive prices, easy sign-up, easy web interface, no annoying salespeople. Claim processed as advertised, payment in full, no hassles. I have several policies with them and recommend them highly!"