SquareTrade

 
 

1,580 Reviews

Nextag Seller Since 2007

Write a Review

Ratings Summary

Positive

21 40 1527

Neutral

0 0 12

Negative

0 0 40

Overall Rating

4.9 4.9 4.8

Reviews Summary

Recommend store

 

Shop here again

 

On-time delivery

 

Customer service

 

Reviews

Showing 1 - 20 of 1,579 reviews, sorted by Date

Narrow These Results

By Rating

(1424)
(103)
(12)
(5)
(35)
Any Rating

Recommend store

Yes (478)

Neutral (4)

No (5)

Shop here again

Yes (8)

On-time delivery

Yes (8)

Customer service

Excellent (8)

By Date

Last 30 days (21)

Last 90 days (40)

Any Date

By Reviewer Type

Verified Buyer (710)

Any Buyer Type

 
Recommend store Yes

Date 5/18/12 Rated by: grayrace

"Great service and lived up to the rep. I had one repair that was fully covered and then later a payout of the remainder of the policy when the item could not be repaired. Very easy to work with. I was pleasantly surprised."

What influenced your decision to buy from this seller?
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 5/18/12 Rated by: cbrino

"I was amazed on how fast they processed my claim and how easy it was to file. over 20 months had passed since I was purchased the warranty and I was expecting it to be much more difficult but it wasn’t.. just great experience"

What influenced your decision to buy from this seller?
Customer service
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 5/17/12 Rated by: cody.krewson

"my experience was amazing. very friendly, very fast, no worries with squaretrade. i will buy again in the future, as a matter of fact i did as soon as i recieved my money back. :)"

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 5/17/12 Rated by: mavsman13

"I think SQUARETRADE is the best. Luckily my first warranty I have not had to use (Iphone4). On the other had I purchased coverage for my Logetech Harmony One remote and the screen cracked.I contacted Squaretrade and they decided to reimburse the price of the item. I had my gift card in less than 5 days. They can not be beat!"

What influenced your decision to buy from this seller?
Prices
Customer service
Reputation
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 5/17/12 Rated by: enance

"I love everything about Square Trade, from their great prices, to their quickly, friendly customer service, to their organized website, where I can view and manage all my warranties from one page! When I have had claims, they were fast, courteous, provided thorough communication and updates and when an item could not be easily fixed, I received a prompt refund of my purchase price. I am extremely pleased with Square Trade. I recommend them to everyone I meet and I buy a warranty for every item I purchase from phones to vacuum s, from computer parts to small appliances. It is super quick and easy to buy a warranty on just about anything! Square Trade warranties are less expensive than any alternative I have seen and the plans are better and deductibles are lower on phone warranties I have purchased. I can't say enough good things about them! "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Reputation
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
 
Recommend store Yes

Date 5/13/12 Rated by: earl7206

"Fast service, great technical support,super product."

What influenced your decision to buy from this seller?
Product selection
Did other users' seller reviews influence your purchase decision?
Maybe
 
Recommend store Yes

Date 5/9/12 Rated by: Billsize

"I was doubtful if they would cover my cracked display on my Android Tablet... but thet DID!! 100%"

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 5/9/12 Rated by: callumb

"Excelent made a claim and it was sorted quickly and easily "

What influenced your decision to buy from this seller?
Prices
Seller reviews
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 5/6/12 Rated by: zaheerhussain

"great response, dealt with claim quickly."

What influenced your decision to buy from this seller?
Reputation
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 5/3/12 Rated by: NelsonHarvey

"SquareTrade is the best warranty on the market that i ever have utilized. They treach you like you are more than a number , but rather like you are a family memeber that needs help in getter an issue resolved."

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
 
Recommend store Neutral

Date 5/2/12 Rated by: acardona18365

"This is the best warranty company. Customer service are excellent. "

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Seller reviews
Reputation
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 5/2/12 Rated by: Kevin9232

"Wow - I believe in extended warranties and have always purchased through the retailer in the past. After my two claims and subsequent resolution w/SquareTrade, I will never purchase from the store again. Both claims (one for my laptop and one for my refrigerator) were resolved with incredible ease, speed, and fairness. This was so much better than any warranty experience I have ever had in the past. Two thumbs up!"

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
Maybe
 
Recommend store Yes

Date 5/2/12 Rated by: kcampbell

"Quick turn around on claim. Easy process. Not given a 5 star due to not being available over the weekend. "

What influenced your decision to buy from this seller?
Other - Don't know
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
 
Recommend store Yes

Date 5/2/12 Rated by: lakesiders

"Excellent 3rd party warranty service. Great customer service at a reasonable price. Highly recommend Square Trade over retail store extended warranties. "

What influenced your decision to buy from this seller?
Prices
Customer service
Reputation
Did other users' seller reviews influence your purchase decision?
Maybe
 
Recommend store Yes

Date 4/26/12 Rated by: dans747

"I have been thoroughly impressed with the quality of customer service both when filing a claim and troubleshooting a covered product. The Squaretrade staff have proven themselves to be friendly, knowledgeable, and quick at every step in the process. I am truly impressed by this company and will be using them again with future purchases!"

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 4/26/12 Rated by: stephenscoates

"This was an easy and very straightforward transaction. Excellent customer service - dealt with in 24 hours. I will use Square Trade again."

What influenced your decision to buy from this seller?
Prices
Customer service
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 4/26/12 Rated by: marlataylor

"It was very easy to send in and get my daughter's dsi reviewed and they responded quickly so that she could get another one with no problem. I would definately reccommend this company to everyone."

What influenced your decision to buy from this seller?
Seller reviews
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 4/26/12 Rated by: Granny61

"I had a problem. They reimbursed the whole amount back to me. Very fast. Excellent service. Will buy another warranty on new Coffee Maker."

What influenced your decision to buy from this seller?
Prices
Did other users' seller reviews influence your purchase decision?
Yes
 
Recommend store Yes

Date 4/25/12 Rated by: CleopatraEgypt

"SquareTrade remained true to their word and honored the warranty by reimbursing me the total price of the vacuum."

What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Did other users' seller reviews influence your purchase decision?
No
 
Recommend store Yes

Date 4/25/12 Rated by: carlosesco

"Excellent Service and very Helpful! We had a problem with our PS3 controller not working properly, the left toggle stock would not return to the center position so we called SquareTrade, described the issue and they resolved it on the spot... We did not have to jump thru any hoops to get our controller repaired... Great Job SquareTrade!!!"

What influenced your decision to buy from this seller?
Customer service
Did other users' seller reviews influence your purchase decision?
No
     Page 1    Next >