Viking SO-24A Silent Observation Unit
Viking SO-24A Service Observation Unit adds Silent Service Operation to any Telephone System The SO-24A Silent Service Observation unit allows supervisors to monitor, train, motivate, even assist sales personnel, customer service staff or telemarketing representatives without disrupting the activity at their work station. Stations are monitored silently, however, a supervisor may quickly enter the conversation by dialing a ''*.'' A cassette recorder output permits selective recording by simply dialing a ''9.'' Alternatively, all monitored conversations may be recorded. Each SO-24A Service Observation unit provides access to 24 analog stations or lines simply by dialing a programmable two, three or four digit code from the supervisory phone. Additional SO-24A units may be installed for systems as large as 240 stations. Applications: Telemarketing Centers Direct Sales Outlets Travel Agencies Customer Service Departments Airline Employment Services Collection Agencies Credit Bureaus Insurance Companies Features: 24 station capacity can be expanded to 240 stations at any time Compatible with analog PABX/KSU stations Monitor stations from an unused phone system line input or to a dedicated single line phone Add remote observing with a RAD-AMP Remote Access Device Built-in talk assist (dial *) Dial up code can be programmed to match the station number Cassette recorder output and Touch Tone control Automatic gain control equalizes in and outbound conversation levels Configurable for digital phones (requires the SO-24 AK and an extra pair of wires to each phone handset) One year warranty Made in the USA
(0 user ratings)
The NexTag shopping search engine has prices from name brand stores all over the web. Compare prices for computers, electronics, books, CDs, movies, office products and video games. Become a seller yourself today!
*The Best Value designator is given to the lowest price for an item in new condition from a highly rated NexTag seller. To be highly rated, a NexTag Seller must have at least 10 reviews and an average of four or more stars.