VisionDirect

Store Information

VisionDirect

Customer Service

Phone

1-800-847-4663 

Hours

24 

Fax

1-866-236-9114 

Info

 
 
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Payment Methods
 
American Express/Optima
 
MasterCard
 
Visa
 
Discover/Novus
 
Purchase Orders
Info Diner's Club
Delivery Methods
 
Priority Next Day Air
 
Standard Next Day Air
 
First Class Air (2-3 days)
 
Standard Ground
Info International Shipping
Return Policies
 
Money Back Guarantee: 30 days
 
Return Merchandise Authorization
 
Restocking Fee: 0%
 
Merchant Pays Return Shipping
Info If a product is found unsatisfactory within 30 days of receipt, unopened boxes of lenses or sterile glass vials can be returned for a full refund, excluding shipping and handling charges. To receive a full credit on returned product, the boxes/vials must be unopened, undamaged, and not defaced in any way. Returns for opened products will only be considered if you have a valid prescription for the lenses, have been previously wearing the lenses without problems, and believe that the lenses are defective in some way. If you believe that a lens or lenses are defective, please do not dispose of them; they may have to be returned to the manufacturer for analysis. We are unable to give refunds for defective lenses in opened boxes, however, we will replace any boxes or vials that are deemed defective by the manufacturer upon return.
Special Features
 
Secure Ordering/Payment System
 
Online Ordering Shopping Cart System
 
Online Order Tracking System
Info