Return Policies
Money Back Guarantee: 90 days
Return Merchandise Authorization
Merchant Pays Return Shipping
Info
At Williams-Sonoma, we take great pride in the quality and craftsmanship of our products. If, within 90 days, you are not completely satisfied with your purchase for any reason, please return the item for an exchange or refund of the merchandise value. The following policies apply to all returns: 1. An original receipt or gift receipt is required for all returns. 2. Returns with the original purchase receipt will be exchanged or refunded in the original tender. 3. Returns with a gift receipt will be exchanged or refunded with a merchandise credit for the value indicated on the gift receipt. 4. We cannot accept returns of personalized or monogrammed merchandise or direct-ship or special-order items except when due to defect. 5. We cannot accept returns of final-sale items indicated by a price ending in ".97". 6. For returns of items purchased from your Williams-Sonoma Gift Registry, we will gladly provide an exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. These returns will be exchanged as a merchandise credit for the value indicated on the gift receipt.