Zoostores.com

Store Information

Zoostores.com

Customer Service

Phone

800-718-1710 

Hours

6am - 8pm PST 

Fax

 

E-mail

ship@mercantila.com 

Info

 
 
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Payment Methods
 
American Express/Optima
 
MasterCard
 
Visa
 
Discover/Novus
 
Purchase Orders
Purchase Order Application Information Purchase orders are extended to institutions and businesses for purchases over $1000. Please call 800-718-1710 to apply.
Info
Delivery Methods
 
Priority Next Day Air
 
Standard Next Day Air
 
First Class Air (2-3 days)
 
Standard Ground
Info All products clearly marked with exact shipping cost.
Return Policies
 
Money Back Guarantee: 30 days
 
Return Merchandise Authorization
 
Restocking Fee: 0%
 
Merchant Pays Return Shipping
Info We do everything we can to make ordering online simple. And that includes returns. Per our 100% Satisfaction Guarantee You may return any item for up to 30 days after delivery. Simply call our Customer Service staff at (800) 718-1710 (8am to 5pm, PST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return, and ship out the exchange by your preferred shipping method.
Special Features
 
Secure Ordering/Payment System
 
Online Ordering Shopping Cart System
 
Online Order Tracking System
Info