"It took a few days just to process the order and in that time the Panasonic TH50PZ85U was on back order, and I was forced to wait a few extra days, but everything delivered in excellent condition, and ahead of schedule. The shipper was just as fantastic and even arranged to deliver earlier as I watched it move across the U.S. with the tracking #. I recomend them to everyone looking for a great online experience."

"It is often easy to give a good rating when the order goes smoothly. This site received this rating because of how the customer service (aka Lisa) handled an human error that the company made [basically our goodie was being delivered to their headoffice!]. We received a very curtious service and they immediately remediated the situation with humble apologies. Lisa even called us back to tell us what steps the company was going to take and they fulfilled their promise. The standard of service was excellent and something we have not experienced for a very long time - not even from any of the top high street stores. So it wass a wonderful surprise when you get that from a website. We bought a big ticket item and we will not hesitate to buy from this site again and certainly recommend the site to family and friends. The price was one of the best on the web and no delivery cost as they had advertised (unliked some sites that later charge you - Abe's from Maine, for example - as experienced from a colleague of mine) Bravo for excellent customer service and price! Thank you Lisa, and thank you Bright and Sleek. I hope you stay as competitive as Amazon. ""

"good website, good pricing, answered customer service call promptly,shipped same day for next day delivery on FREE shipping option....."

"9:30 am, I call about a shipment that never got to me, I get a message sayin that office hours are 9am to 5pm eastern standard time, which it is. This is after ordering a dvi card on april 12th and still not having it on april 28th. UPS says they have the wrong address. I informed B&S about it and do they follow up on it? NOPE. I'm on my own trying to get my delivery. I ordered the same thing from PageComputers.com and got it in 2 days. It took 48 hours just to get the shipping confirmation email from these people and the other company actually got my item in my hands in the same timeframe. I shop online all the time and these jokers are just not cutting it. When someone decides to come in to work today and answer the phone i'll request my refund and be done with it."

"Pros: Free and on time delivery and they did not charge me until after delivery. Also they have an online customer service chat room which I used and the person who I chat with was helpful. Cons: I couldn't cancel the order online after I placed the order. The price of the TV I purchased from them is now listed about $300 less than what I paid for."

"Great prices, fast delivery. They deliver what they promise"

"best seller"