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I know why it didn't work for them!
Review From: Joeseph Mammah, Jun 16, 2008
What you need to do is buy a decent case, a screen protector, and you need to treat it nice to. If you treat it like it belongs in a tiolet it will last only a week and you will have to make costly repairs. A few tips to make it last:1- Don't charge it until the "low battery" warning pops up. This will give it better battery life.2- Get a case you can put around your belt. Don't keep it in your pocket if you are wearing tight clothes or if you sit down often.3- It's a great PDA. Treat it like one, or buy a new one every month.