Build.com

Review Summary

2471 Reviews
 
Last 30 daysLast 90 daysAll Reviews
Positive 0 0 2312
Neutral 0 0 54
Negative 0 0 105
Overall Rating 004.7

Reviews

Recommend store: Yes
Date5/24/16
Rated by:JimGettman
Site link came up on Google product search, 5 clicks later I had the right product in my cart and was starting Paypal checkout. That's pretty close to perfect.
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Product selection
Recommend store: Yes
Date11/9/14
Rated by:Shellysamuels
I just had trouble editing my purchase from 1 to 2. But I like the free shipping
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Prices
Recommend store: Yes
Date8/26/13
Rated by:Quezada
Extremely helpful and knowledgeable about products
Did other users' seller reviews influence your purchase decision?
Yes
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Prices
Customer service
Product selection
Recommend store: Yes
Date6/26/13
Rated by:MaryGayle
The prices at Handlesets.com were very good compared to the big box stores. There was also a lot of variety to choose from. The web site was easy to understand and it was extensive.
Did other users' seller reviews influence your purchase decision?
Yes
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Prices
Product selection
Customer service
Recommend store: Yes
Date2/15/13
Rated by:0815
Great prices and fantastic customer service. I ordered almost everything for my bathroom and powder room remodel from them. The prices are great. One item ordered was out of stock as clearly stated by the webpage. Everything else was shipped within 24 hours and came to my house in less than one week. 2 hours after ordering, my plumber told me that the shower base won't fit due to drain location, I called them to cancel. There was almost no wait time, very nice communication, the item was canceled right away and minutes later I had confirmation for the refund. Fantastic experience. Other items came in perfect shape.
What influenced your decision to buy from this seller?
Prices
Reputation
Customer service
Seller reviews
Product selection
Would you recommend this seller to other customers?
Yes

Store Information

Build.com

Customer Service

Phone

(800) 375-3403

Hours

M-F: 5am - 6pm PST/ Sat: 8am - 2pm/ Sun:10am-3pm

Fax

(530) 566-1893

Info

Write a Review

Payment Methods

American Express/Optima
MasterCard
Visa
Discover/Novus
Purchase Orders

Delivery Methods

Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground

Return Policies

Return Merchandise Authorization
Return Merchandise Authorization
Restocking Fee: {0}%
Merchant Pays Return Shipping

Special Features

Secure Ordering/Payment System
Online Ordering Shopping Cart System
Online Order Tracking System
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