Luggage Pros

Review Summary

203 Reviews
 
Last 30 daysLast 90 daysAll Reviews
Positive 0 0 171
Neutral 0 0 4
Negative 0 0 28
Overall Rating 004.4

Reviews

Recommend store: Yes
Date3/2/14
Rated by:sonya_5372354
This was my first time using this website. It was very easy and did not mess up like several others I have used.
Would you recommend this seller to other customers?
Yes
Did other users' seller reviews influence your purchase decision?
Yes
What influenced your decision to buy from this seller?
Product selection
Recommend store: Yes
Date2/10/14
Rated by:GayeMaconi
Fantastic Luggage, and service by Luggage Pros was Top Notch! Had to return items as decided we could get by with less luggage, and no problems. The Travelpro Luggage was super lite and durable. Only issue was my daughter thought carry on was too big for Ryan Air in Europe in spite of other reviews saying it was okay.--She just used school back pack because heard they were SO strict & did not want to risk incurring extra charges.--She spent almost 5 months in Europe (Winter & Spring), and managed to take everything in the 29" & 22" Travelpro. --The struggle came at keeping it under 50 lbs.(She got it to 49.8 lbs.. LOL!) Staff at Luggage Pro was helpful & friendly!
What influenced your decision to buy from this seller?
Prices
Would you recommend this seller to other customers?
Yes
Did other users' seller reviews influence your purchase decision?
Yes
Recommend store: No
Date12/12/13
Rated by:btcdegroff
Placed my order a week ago and it still has not shipped.
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
Would you recommend this seller to other customers?
No
What influenced your decision to buy from this seller?
Prices
Recommend store: No
Date9/3/13
Rated by:AstaBaby1
Ordering the product was simple. Receiving the item has been a nightmare. Luggage pro did not put the company's name that I was shipping to on the package. They tried to deliver it Thurs and couldn't because no company name. I called they said its in the system so it should have been on the label. UPS said no. So then it took two days to turn around but because of the long weekend it turned into 5. In the system it says it was delivered and signed for. The girl who signed is nowhere to be found and neither is my luggage. This is one of the worst online shopping experiences of my live. I shop online on a daily basis. Says alot. What a nightmare!!
Did other users' seller reviews influence your purchase decision?
No
Would you recommend this seller to other customers?
No
What influenced your decision to buy from this seller?
Prices
Recommend store: No
Date6/11/13
Rated by:mepurrone
TERRIBLE TERRIBLE I ordered 4 pieces of matching luggage. 2 arrived and 2 were on back order. After my calling them for info, they said 2 of the pieces were discontinued and I can't return the ones I received because they were used (once). I ordered them in Jan., received them in April (it is now June) and needed to use them having NO idea that the other pieces would never be available.I needed matching pieces! I didn't want a refund, I would settle for a credit, but they did not help at all. NEVER order from them!!
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
Would you recommend this seller to other customers?
No
What influenced your decision to buy from this seller?
Prices

Store Information

Luggage Pros

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Payment Methods

American Express/Optima
MasterCard
Visa
Discover/Novus
Purchase Orders

Delivery Methods

Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground

Return Policies

Return Merchandise Authorization
Return Merchandise Authorization
Restocking Fee: {0}%
Merchant Pays Return Shipping

Special Features

Secure Ordering/Payment System
Online Ordering Shopping Cart System
Online Order Tracking System
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