PENWA.COM

Review Summary

538 Reviews
 
Last 30 daysLast 90 daysAll Reviews
Positive 0 0 530
Neutral 0 0 3
Negative 0 0 5
Overall Rating 004.9

Reviews

Recommend store: Yes
Date10/22/13
Rated by:Jimbee43
My experience at the site was very pleasant. I found the site easy to navigate & found what I was looking for at a reasonable price.
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Product selection
Recommend store: Yes
Date9/19/13
Rated by:AnnLeMesurier
Easy order process
Did other users' seller reviews influence your purchase decision?
No
What influenced your decision to buy from this seller?
Prices
Would you recommend this seller to other customers?
Yes
Recommend store: Yes
Date8/30/13
Rated by:SandraPenner
I have ordered from Penwa before and have always been very satisfied.
Did other users' seller reviews influence your purchase decision?
No
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Reputation
Product selection
Prices
Recommend store: Yes
Date5/6/13
Rated by:stew5981
I have used the TomBow product for many years and enjoy using my pens. I was just ordering more refils and a new Object pen for my use. Great product use it every day, just whish thay still made the 'Black' Ultra pen.
Did other users' seller reviews influence your purchase decision?
No
What influenced your decision to buy from this seller?
Prices
Would you recommend this seller to other customers?
Yes
Recommend store: Yes
Date8/29/12
Rated by:gsxr750blj
I recently ordered the Yoropen from penwa.com and was informed that they were out of stock and was refunded my money. When penwa.com received more Yoropens, I was notified that they had more pens and was reimbursed for the shipping cost since they were out when the rest of my order was shipped. This has been the BEST customer service that I have received from any company either online or in person!!!!!!!!! Thank you PENWA.com for the excellent service!!!!!!!!!
Did other users' seller reviews influence your purchase decision?
No
What influenced your decision to buy from this seller?
Customer service
Product selection
Would you recommend this seller to other customers?
Yes

Store Information

PENWA.COM

Customer Service

Phone

888-626-8199

Hours

9:00-5:00 EST

Fax

810-277-0836

Info

<b>Toll Free Order line 888-626-8199</b>
Write a Review

Payment Methods

American Express/Optima
MasterCard
Visa
Discover/Novus
Purchase Orders

Delivery Methods

Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground

Return Policies

Return Merchandise Authorization
Return Merchandise Authorization
Restocking Fee: {0}%
Merchant Pays Return Shipping

Special Features

Secure Ordering/Payment System
Online Ordering Shopping Cart System
Online Order Tracking System
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