"I just finished up purchasing several pieces of equipment for my new home theater this week from vanns and several other online dealers. Long story short, they're pretty much the Zappos of online electronics. In other words, their customer service is nothing short of stellar. I'm not the easiest of customers - I called numerous times, asked lots of questions, changed my mind multiple times, bartered for better deals - and yet, throughout it all, the folks at Vanns remained happy and helpful. Last but not least, the packing it top notch."

"Best experience. Honest, fast, professional. Highly recommended. I can describe my experience with Vann¿s as best possible. I did some research before deciding where I would buy Panasonic¿s newest 50-inch plasma TV (VIERA TC-P50V10) and I was shocked. The stories I read were simply scary and I couldn¿t believe some businesses would treat customers so badly. I chose Vann¿s for several reasons. 1. High level of satisfaction their customers were expressing. 2. Great price - not the lowest out there, but I was willing to pay a little more to avoid nightmares. 3. Free shipping (and no tax for Florida). 4. Pre-order and ¿notify me¿ options. I signed up to be notified when the TV becomes available and received an email about two weeks later. I placed my order the same day in the evening and got confirmation moments later. Order was approved and shipped next day morning!!! About an hour or so later I received tracking number and detailed instructions regarding pickup. I really liked the fact that I was being informed about the progress with emails for every stage of the process. I scheduled delivery with very nice people at YRC and received the TV as promised (one day sooner than original estimate). The driver was very nice too and actually brought the TV inside, suggested that I should check for damage not only the box but the TV as well and also helped with unpacking! All of that at no additional charge, what a service! The entire process was easy, pleasant and fast. There were no tricks, no games and no surprises. Bottom line: I¿m very satisfied and would buy from Vann¿s any time."

"I tried to buy a Panasonic ZS3 digital camera, but it was back ordered everywhere. I checked an "email me when it's in" box at many sites. Three days later, Vann's responded -- I have yet to hear from any other dealer. I ordered the camera that afternoon (with no pressure to order accessories) and it was shipped the next day. It arrived yesterday in perfect condition. I couldn't be more pleased."

"This will be my second order for a water filter for my Whirlpool Frig. The price was the lowest on line that I found. My first order came promptly. No added shipping charges were a plus."

"Good service, good price. I'm a repeat customer."

"very impressive "

"I wish the description was a little more in depth."

"What a great experience ! I bought a 40' Samsung TV and Vanns just nailed it. I received a confirmation of the order, a call to confirm what I wanted, e-mails daily telling me the status of the order. Then, within 3 days, I had a Fed Ex Tracking #, and the TV arrived via Fed Ex Ground about 9 days after the order, and exactly as they had promised. I cannot say enough about how well this Company handled this transaction. Very competitive on price, and perfect service."

"Bought a Denon reciever , everything was awesome so now I'm getting a camera."

"Very nice people to deal with, responsive customer service, consistently excellent service."

"I highly recommend this site. The transaction went very smooth and my purchase was exactly what they advertise. The price was the best on the Web. I will definitely buy from them again."

"The ordering expierence was great very easy. I hope all other things go as well. Price was good and free shipping is always great."

"We have bought a few items from vanns. The website is layed out real good, phone help when we have ques.is very nice and always helpful. Ourlargest purchase, from here or anywhere that is! was a 46in. samsung lcd tv 650 class. We really did a lot of research on stores and tvs and are extremely happy with the decision we made. Good job vanns and thank you. Jill E."

"It's amazing how Vanns.com works. Everything is so fast... I needed a washer machine very fast, because I'm moving and I would like to take this item. I found as a great and competitive price as faster delivery... I really recommend this store!"

"The service and the information of my order is excelent."

"I have placed 4 orders through Vann's and have never had a single problem with them, and my products have always been delivered to Los Angeles promptly and in perfect condition."

"Web site organized and eazy to use. Order process also smooth. Although not the lowest price, they were fair and other customer reviews were favorable. As long as there are no hassles with the order or shipping they seem like a great resource for the future."

"Excellent service as always. Very helpful online as well as telephone. Will continue to be a customer. "

"Double charged my credit card. Called and send it was "computer issue." Still has not been corrected. Stay away from this store!"

"This is my 5th purchase from Vanns. Can't beat the service or the price!!"