9 ReviewsWrite a Review
Nextag Seller Since 2010
Showing 1 - 9 of 9 reviews, sorted by Date
Date 7/16/13 Rated by: LadyVogue
" Wish I had read the seller reviews before ordering from Vitanherbs. I didn't put as much money on the line as "Metta"; thank goodness. Ordered product on 07/03/13. Called on 07/12/13 to inquire about when I could reasonably expect to receive product. Rep said she would check with warehouse and call me back. If she called me back, you did! Later on 07/12/13, received eMail that my order had shipped and a tracking # was given. Recognized tracking # as being a USPS tracking #. Tried to track #; USPS had no record. Called again on 07/15/13. Told had to "reship" my order. I asked her to verify tracking # because that one couldn't be found. She said she would try to track it with UPS> I told her that was not a UPS Tracking #. She finally said for me to track # after 5PM. I tried to track at 6PM on 07/15/13 and again on 7/16/13 at &:30am; still no record. What's even more unsettling about this company is that it is located in NJ and I live in NJ; not more than 10 miles from my home!! Bottom line: PLEASE PEOPLE, DO NOT ORDER FROM THIS COMPANY. "
Date 12/3/12 Rated by: Metta
" I ordered over $300 worth of product directly from VitaNHerb and after 11 days: -- I have not received my order; -- there is no evidence my order has even been shipped (according to my online VitaNHerb account, my order is still "processing"); -- I have not have not been able to reach a human being in order to get a status report on my order (phone calls go to voice mail and no one calls back, and I've never received a reply to any of my email and contact form messages); and -- if I don't hear back from VitaNHerb soon, I'm going to have to reverse the charge on my credit card to get a refund on the order I never received. Whatever discount pricing VitaNHerb offers certainly is NOT worth all the problems associated with their complete lack of Customer Service. This company is definitely NOT recommended! "
Date 2/29/12 Rated by: LynnJenny
" Do not order from these people, I purchased an item on 2/9/12 and today is 2/29/12 and the item still has not been delivered. Company phone mail is full and not responding to emails! "
Date 9/21/11 Rated by: Johnr_5004057
" Received my order on Time and also received a bottle of fish oil free becuase I ordered above 50 dollars. Nice... Will buy again... "
Date 9/18/11 Rated by: Vimal1986
" Very low Price with superfast service "
Date 9/16/11 Rated by: Ach1983
" I have purchased a few times form Vitanherbs.com and all my orders were shipped on time and packaging was excellent. Their price are reasonable and service is good.. That all a customer wants.. "
Date 8/30/11 Rated by: niyata
" Received everything on time and in proper condition.. Thanks "
Date 3/6/11 Rated by: sean1983
" Vitanherbs have their own products as well as products from other reputed brands. Their service for all brands is excellent but extraordinarily efficient for Vitanherbs brand. Their prices are the most efficient you can find on the net.Most competitive prices ever! "
Date 11/13/10 Rated by: apu_1982
" Good Service, Thanks "