Luggage Pros

Review Summary

203 Reviews
 
Last 30 daysLast 90 daysAll Reviews
Positive 0 0 171
Neutral 0 0 4
Negative 0 0 28
Overall Rating 004.4

Reviews

Recommend store: Yes
Date4/19/13
Rated by:jtisch
Excellent products, excellent prices
Did other users' seller reviews influence your purchase decision?
No
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Prices
Product selection
Recommend store: No
Date4/17/13
Rated by:Marge_5278279
LuggagePros is nothing but a drop shipper. They'll take your money and pass along your order to the manufacturer; nothing more. They promise delivery in 4-8 days. I got my luggage 20 days after I ordered. They blamed everyone but themselves for the delay. No delay in charging my credit card though. First and last time I do business with them.
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
Would you recommend this seller to other customers?
No
What influenced your decision to buy from this seller?
Other - Don't know
Recommend store: Yes
Date2/23/13
Rated by:mthomtech
I could not have been happier with our order from luggagepros.com. I found the site very easy to use, with many more choices than other sites, and the best prices. For the set we ordered, they had ALL of the color options from the manufacturer ... not just the 3 or 4 that every other site had. I ended up ordering a green color that I could not find anywhere else. Shipping beat my expectations and everything arrived perfectly. We order a lot from online merchants, and I can say I'll definitely come back to Luggage Pros for any future luggage needs.
Would you recommend this seller to other customers?
Yes
Did other users' seller reviews influence your purchase decision?
Yes
What influenced your decision to buy from this seller?
Product selection
Prices
Recommend store: No
Date12/15/12
Rated by:Rhonda_5231051
The company did not even tell me the item would be on back order for over a month, no where near in time for Christmas, until I had already paid for it. Now, I can't even get a hold of them.
Did other users' seller reviews influence your purchase decision?
N/A - Don't know
Would you recommend this seller to other customers?
No
What influenced your decision to buy from this seller?
Product selection
Prices
Recommend store: Yes
Date6/28/12
Rated by:Danielle Owens
Very easy to use website - fast delivery - good products
Did other users' seller reviews influence your purchase decision?
No
Would you recommend this seller to other customers?
Yes
What influenced your decision to buy from this seller?
Product selection

Store Information

Luggage Pros

Customer Service

Phone

Hours

Fax

E-mail

Info

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Payment Methods

American Express/Optima
MasterCard
Visa
Discover/Novus
Purchase Orders

Delivery Methods

Priority Next Day Air
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground

Return Policies

Return Merchandise Authorization
Return Merchandise Authorization
Restocking Fee: {0}%
Merchant Pays Return Shipping

Special Features

Secure Ordering/Payment System
Online Ordering Shopping Cart System
Online Order Tracking System
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